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About the Role
Seeking a dynamic, highly qualified, and strategic Director of Patient Care Services (DPCS) to lead agency-wide clinical operations across the San Francisco Bay Area. The DPCS will provide clinical direction, oversee branch Clinical Managers, drive strict regulatory compliance, and elevate overall patient care outcomes.
Responsibilities
- Direct and oversee daily home health clinical operations to ensure safe, efficient, and high-quality patient care delivery.
- Supervise, recruit, mentor, and evaluate branch Clinical Managers and clinical supervisory staff.
- Ensure strict adherence to Medicare Conditions of Participation (CoPs), California state regulations (Title 22 / 22 CCR § 74703), ACHC accreditation standards, and agency policies.
- Design and execute the agency’s Quality Assessment and Performance Improvement (QAPI) program.
- Monitor OASIS documentation accuracy, rehospitalization rates, and patient satisfaction outcomes.
- Analyze clinical data to set performance priorities, resolve operational bottlenecks, and drive measurable quality improvements.
- Balance executive business goals, field-clinician support, and top-tier patient advocacy.
Requirements
- Active, unrestricted California Registered Nurse (RN) License.
- Title 22 Eligibility (22 CCR § 74703(b))
- Deep expertise in Medicare-certified Home Health clinical leadership, including OASIS documentation, PDGM guidelines, and CoPs.
- Demonstrated success managing branch Clinical Managers and owning agency-wide quality outcomes.
- Based in or around the San Francisco Bay Area with full availability for onsite operational leadership.
- 5+ years of multisite or multibranch clinical leadership in Home Health.
- Proven history owning survey Plans of Correction (CDPH/CMS) and QAPI programs.
- Active CPR / BLS Certification.
Skills
- Direct communication
- Strong analytical decision-making capabilities
- Proven track record of owning quality metrics
Location
- San Francisco Bay Area
Work Type
- Onsite
Experience Level
- 5+ years of multisite or multibranch clinical leadership in Home Health
Education Level
- Active, unrestricted California Registered Nurse (RN) License
- Title 22 Eligibility (22 CCR § 74703(b))
- Active CPR / BLS Certification
Benefits
- Eligible for an annual discretionary performance bonus.
- Comprehensive Medical, Dental, and Vision coverage.
- 401(k) with company match.
- Competitive PTO policy + Paid Holidays.
- Life and AD&D Insurance.
About the Company
- Premier, Medicare-certified Home Health & Hospice provider headquartered in San Francisco with clinical branch coverage extending across the broader Bay Area.
- Recognized for maintaining top-tier clinical quality outcomes, ACHC accreditation, and robust Title 22 compliance.
- Serves a diverse adult and geriatric patient population with comprehensive post-acute and skilled nursing care.
- Driven by an executive culture that values clinical excellence, data-informed decision-making, and clinician support.
- Offers an agile, highly collaborative leadership environment with competitive executive compensation.