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About the Role
A long-established London events venue is seeking an experienced Venue Services Manager to support the delivery of exhibitions and events throughout the year. The venue is known for its strong company culture, award-winning operations and commitment to people, community and sustainability. The role sits within the Venue Services team and focuses on supporting organisers, coordinating internal and external services, and ensuring exhibitions run smoothly from planning through to delivery.
Responsibilities
- Advise organisers on venue services and ensure a smooth, professional customer journey.
- Approve organiser arrangements, manage event records and oversee day-to-day venue activity.
- Brief and monitor in-house services; liaise with contractors and external suppliers.
- Provide support throughout tenancy, including occasional evenings/weekends.
- Ensure compliance with venue and local authority regulations; manage H&S matters and record monitoring notes.
- Prepare final accounts with the sales team and support revenue targets.
- Oversee exhibitor needs and support the Venue Services Coordinator.
- Produce after-show notes to support continuous improvement.
- Set up shows on the venue’s online system.
- Represent the venue at industry events when required.
Requirements
- Self-motivated, proactive and able to use initiative
- Highly organised and deadline-focused
- Strong in interpersonal communication
- Confident with budgets, reconciliations and reporting
- Knowledgeable in health & safety, risk assessments and emergency procedures
- A supportive team player with supervisory awareness
- Willing to learn and develop
- Inclusive, open-minded and aligned with the venue’s people-centred values
Location
- London
Work Type
- Fully on-site
- Full time
- Evening/weekend work during event tenancy
Education Level
- Graduate of the Event Academy
About the Company
- Sector: Venue & Exhibition Operations
- The venue is known for its strong company culture, award-winning operations and commitment to people, community and sustainability.