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About the Role

As an AI Transformation Manager, you will play a central role in building scalable workflows and intelligent agent solutions. This position combines technical understanding with a business focus, prioritizing impactful use cases and ensuring that ideas translate into measurable impact, from initial pilots to stable company-wide rollouts.

Responsibilities

Build and continuously develop our AI tool radar, identifying suitable tools for each process and creating well-founded cost-benefit analyses and decision proposals.
Analyze recurring company processes, prioritize them by impact and feasibility, and derive a clear implementation roadmap.
Design and implement automations in areas such as Support, Operations, Finance, HR, and Sales, ensuring stable rollout in ongoing operations.
Develop and orchestrate agent applications, structure task chains, integrate tool usage, incorporate human-in-the-loop processes, and ensure monitoring and guardrails.
Be responsible for system integration and define interfaces to CRM, ticketing, and knowledge base solutions, as well as calendar, email, and other internal tools.
Accompany projects from idea to rollout by designing, testing, evaluating, and documenting proof-of-concepts, and scaling successful approaches.
Enable teams to use AI through training, office hours, playbooks, and the development of prompt and workflow templates, and build internal multipliers.
Establish governance and quality standards, define guidelines for data usage and access, and ensure compliance with security and documentation requirements.
Steer and measure the success of AI initiatives using clear KPIs such as time savings, throughput, error rates, adoption, and cost-benefit per use case.

Requirements

At least 5 years of relevant professional experience in AI, Automation, Digital Transformation, or a comparable field, with a track record of independently managing complex automation projects.
At least 3 years of practical experience in implementing automations, with in-depth experience in the Anthropic ecosystem, particularly with Claude, Claude Code, AI Agents, and Skills.
Ability to demonstrate with concrete examples the AI and automation solutions you have developed that are currently in productive use.
Hands-on experience in workflow automation using tools like Power Platform, Make, Zapier, n8n, or similar solutions.
Strong understanding of agent concepts, especially in orchestration, RAG, tool use, guardrails, and human-in-the-loop.
Ability to analyze processes structurally and translate them into clear inputs, outputs, and rules.
Entrepreneurial mindset, pragmatic prioritization, and delivery of solutions with measurable impact.
Excellent communication and consulting skills, with the ability to foster acceptance and usage of AI solutions within teams.
Very good German and English language skills, both written and spoken.

Skills

AI
Automation
Digital Transformation
Workflow Automation
Agent Concepts
Orchestration
RAG
Tool Use
Guardrails
Human-in-the-Loop
APIs
Webhooks
Authentication
Data Models
Local LLMs
Self-Hosted Models
Knowledge Management
Ticket Automation
CRM Processes
Stakeholder Management

Location

Friedrichshain-Kreuzberg

Work Type

Hybrid
Flexible Working Hours

Experience Level

Minimum 5 years relevant professional experience
Minimum 3 years practical experience in automation implementation

Benefits

Scope for design & personal responsibility: Contribute your ideas, take responsibility, and actively shape the further development of our companies.
Flexible working hours
31 days off: 30 vacation days plus half working days on Christmas Eve and New Year's Eve.
Professional development: We support your professional and personal development through individual training opportunities.
Company pension plan with DYNO: A commission-free company pension solution.
Wellpass: Access to sports, fitness, and health offers throughout Germany.
Probonio & Corporate Benefits: Access to attractive benefits, exclusive employee offers, and numerous discounts via our employee platform.
Modern working environment: Work in the heart of Friedrichshain-Kreuzberg with a view of the Spree and a private roof terrace.

About the Company

The CKM Group combines expertise from various fields to drive progress and innovation in healthcare.
Our association of clinic, laboratory, telemedicine service, and IT companies stands for the development of modern and effective solutions in healthcare.
Our goal is to take a leading and pioneering role in the healthcare system of tomorrow through preventive services, eHealth, and Public Health.
We rely on smart logistics, digitalization, diagnostics, and individual prevention.
We are rethinking healthcare and diagnostics and constantly questioning the status quo.
A new pillar of this vision is GreenMedical: With our telemedicine service, we offer simple and safe access to medical cannabis to alleviate symptoms and improve quality of life.
We also support patients today with modern solutions for medically supervised weight reduction.
We plan to expand our offerings to include further preventive and health services to support even more people individually on their path to greater health and quality of life.