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About the Role
Join a sales-driven team to manage and convert meetings and event inquiries for multiple hotels. Ensure client event success and accuracy by collaborating with on-property teams.
Responsibilities
- Respond to and convert meetings and event inquiries.
- Ensure client event success and accuracy.
- Collaborate with on-property colleagues to bring events to life.
Requirements
- Fantastic attention to detail.
- Ability to work accurately at a fast pace.
- Passion for the hospitality industry and customer service.
- Understand client requirements by spending time chatting on the phone.
- Demonstrated sales hunger through conversion achievements and upsell results.
- A ‘can do’ attitude with creative solutions.
- Take personal ownership of business inquiries and conversion levels.
Skills
- Sales
- Customer Service
- Communication
Location
- UK
Work Type
- Full-time
Experience Level
- Entry Level
- Mid Level
Benefits
- Monthly and quarterly financial incentives
- Social Events, Wellbeing and Team Activities
- Training and development
- Pension Salary Sacrifice Scheme
- Career development and salary reviews
- Interest-free Season Ticket Loan Scheme
- 1 Volunteer Days per year
- Complimentary meals
- Length of Service related holiday scheme
- Discount on Accommodation worldwide
- 50% Food and Beverage Discount
- Life Assurance
- Recommend a Friend Scheme
About the Company
- Millennium Hotels and Resorts owns and operates over 120 hotels worldwide.
- Properties are organized into collections: Leng’s Collection, M Social Collection, Millennium Collection, Copthorne Collection, and The Biltmore.
- Each collection has a distinct personality and character.
- Offers opportunities for development and promotion within the industry.
Equal Opportunity
- Millennium Hotels & Resorts believes in fostering a culture of inclusion where everyone feels welcome, valued, and empowered to reach their full potential.
- Proud to be an equal opportunity employer.