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About the Role
Oversee the day-to-day operations of the restaurant, bar, and meeting and events with the goal of delivering excellence in all areas of service and hospitality and providing the highest quality food and beverage to our guests. Develop people and provide opportunities for growth.
Responsibilities
- Coordinate, supervise and direct all restaurant operations in conjunction with the General Manager to maintain a profitable and high-quality operation, with exceptional service levels.
- Monitor work performance of staff and train and develop Associates through one-on-one discussions and performance evaluations.
- Maintain revenue and payroll budgets; meet budgeted productivity while keeping quality consistently high.
- Ensure that all personnel and systems function efficiently so that guests’ expectations are surpassed.
- Operate, manage, oversee and supervise all aspects of operations on a daily basis.
- Promote excellent guest service and handle guest concerns in a prompt and professional manner.
- Communicate and execute directives from corporate senior management.
- Assist with marketing promotional programs to build restaurant sales.
- Ensure that the restaurant meets or exceeds the highest standard of all license and health department requirements.
- Assist and ensure that all meetings and events are serviced and prepared to the clients and hotels standards.
- Maintain budget costs of goods, labor and operations.
- Maintain balance between administrative duties without compromising presence and visibility on the floor.
- Maintain regulatory compliance.
- Consistently follow and enforce company policies and procedures.
- Represent the company in relevant professional organizations.
- Perform additional duties as assigned or deemed necessary for effective business operations.
Requirements
- A team player with a heart for hospitality.
- Entrepreneurial at heart and innovative in mind.
- A long-term thinker.
- Customer-focused, with guests, clients and employees at the forefront of your thinking.
- Nimble and able to adapt to change quickly.
- Committed to sharing and togetherness and value the family mindset of our organization.
- Aware that a good reputation is a huge asset to a hotel and committed to being a representative of that great reputation.
- Professionally experienced in a management role.
- Motivated to work directly with customers and clients.
- A leader by example, ready to motivate and inspire others.
- Resourceful, with good judgement, plus excellent social communication and organizational skills.
- Able to manage multiple projects at one time and respond quickly to the fast-paced restaurant culture.
- Capable of exerting up to 40 pounds of force occasionally.
- Capable of standing for an entire shift or for an extended amount of time.
- Capable of reaching overhead, utilizing both hands, leaning over, stooping and kneeling.
- Determined to maintain regulatory compliance.
- Driven to ensure that customer service is held to a high standard and that dining experiences surpass guest expectations.
- Minimum of 1 - 2 years’ management experience in a fast-paced dining establishment.
Skills
- Social communication skills
- Organizational skills
Location
- Austin, TX
Work Type
- Full-time
Experience Level
- 1-2 years management experience
- 3-5 years restaurant experience (preferred)
Education Level
- Bachelor's degree or higher (preferred)
Salary/Compensations
- $55,000 - $60,000 plus gratuity
Benefits
- PTO
- Hotel and restaurant discounts available at select LodgeWorks properties
- Health, vision and dental benefits
- 401(k) plans with matching contributions
- Paid Holidays
- Short-term and long-term disability (company sponsored)
- Referral bonuses
- Flexible spending accounts
About the Company
- Archer Hotel Austin is a Texas-chic boutique hotel in northwest Austin at Domain NORTHSIDE, featuring 171 guest rooms, a hotel bar, a Pool Patio, and meeting and event space.
- The hotel is a AAA Four Diamond, Forbes Four-Star property and part of the award-winning Archer Hotel collection.
- LodgeWorks is a privately held hotel development and management company with 18 hotels, including the Archer Hotel collection and other brands like Hyatt Place, Hyatt House, Aloft, Hilton Garden Inn, and Hampton Inn.
- LodgeWorks has a 35+ year history and a strong family culture with over 950 employees nationwide.
- The company is grounded in Midwestern hospitality and focuses on making hospitality the foundation of everything they do.
Equal Opportunity
- LodgeWorks is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.