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About the Role
As an Auto Claims Representative III, you will investigate, negotiate, and resolve complex auto claims. You will contribute to our client service culture through daily interactions and by implementing innovative, client-centric solutions.
Responsibilities
- Investigating, interpreting coverage, negotiating and settling very large and complex auto claims.
- Interpreting and applying complex regulations from various legislative requirements.
- Handling very complex files in litigation using litigation management guidelines.
- Working with clients and defense counsel on ensuring effective, timely and quality settlement of claims.
- Coaching, training, and providing technical support to the claims team.
- Providing exceptional client and claimant service in accordance with claims service and quality standards.
Requirements
- Five years of claims or related business experience.
- A post-secondary degree or diploma.
- Provincial adjuster license(s) depending on the province of work.
- Knowledge of auto policy wordings, legislation, regulations, and legal system.
- Subject to a Background check as a condition of employment.
Skills
- Innovative mindset to improve operational efficiencies and ability to influence change, with a primary focus on client needs.
- Critical thinking skills to recognize assumptions, evaluate arguments, draw conclusions and proactively propose solutions.
- Strong communication skills to clearly convey messages and explore diverse points of view.
- Ability to build trusting relationships and provide guidance to support the development of colleagues.
Location
- Remote-Based
Work Type
- Temporary Full-Time
- Remote-Based
Experience Level
- Five years of claims or related business experience.
Education Level
- Post-secondary degree or diploma
- Chartered Insurance Professional (CIP) designation is an asset
Salary/Compensations
- 72,847.00 to 121,411.00
Benefits
- Training and development opportunities
- Flexible work options
- Holistic approach to well-being, with physical and mental health programs
- Supportive workplace culture
- Volunteer opportunities
About the Company
- CGIC is a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society.
- Prioritizes people, ensuring a strong culture and development opportunities.
- Fosters a team that cares passionately about employees, clients, and communities.