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About the Role
As a Working Student System Administration, you will be the point of contact for all hardware and software issues, supporting the Helpling team with IT infrastructure questions in our Berlin office. You will contribute to the provisioning and maintenance of our Windows and OSX environments, manage local networks, and assist with troubleshooting and documentation. You will also have the opportunity to improve workflows through automation, contribute to IT security by managing backups and defending against cyber attacks.
Responsibilities
- Support the provisioning and maintenance of Windows- and OSX-based environments.
- Manage local networks and support troubleshooting, analysis, and documentation.
- Improve existing workflows through customized automation.
- Contribute to IT security by warding off cyber attacks and creating backups.
Requirements
- Currently enrolled as a student.
- Familiarity with help desk user support.
- Familiarity with Google Workspace.
- Familiarity with setting up VLAN and VPN.
- Familiarity with Windows and OSX systems.
- Ideally, possess first knowledge of a programming language.
- Reliable, motivated, and able to juggle multiple inquiries.
- Reside in Berlin/Brandenburg.
- Able to work up to 20 hours per week.
- Very good English language skills are a must.
- German language skills are a plus.
Skills
- Hardware and software problem-solving
- IT infrastructure support
- Windows system administration
- OSX system administration
- Network management
- Troubleshooting
- Automation
- IT security
- Backup management
- Google Workspace
- VLAN setup
- VPN setup
Location
- Berlin, Germany
Work Type
- Working Student
- Part-time
Experience Level
- Student
Education Level
- University enrollment required
Benefits
- Flexible working hours
- Office in Berlin Mitte
- Personal development opportunities
- Individual growth path definition
- Feedback cycle
- Leadership workshops
- Book club
- Lunch & learns
- Up to 30 vacation days per year (depending on length of service)
- Up to 10 additional vacation days per year through campaigns
- 5 additional child sick days per year
- Company pension scheme with up to 20% employer contribution
- Discount for domestic help via Helpling.de
About the Company
- Dynamic and modern company where innovation and agility are lived.
- International team environment.
Equal Opportunity
- Welcome applicants from all backgrounds, regardless of gender identity, sexual orientation, religion, ethnicity, national origin, migration history, marital status, age, or disability.