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About the Role
As an usher, greeter, or ticket taker, you will ensure safety, maintain venue cleanliness, and engage with guests to assist with their needs before, during, and after the show.
Responsibilities
- Greet guests, scan tickets, and answer guest questions.
- Assist guests with locating seats and verify ticket authenticity for entry.
- Maintain venue safety, cleanliness, and presentability.
- Resolve guest complaints or problems.
- Provide assistance to guests with special needs, including seating accommodations.
- Participate in venue recycling and sustainability efforts.
- Guide guests to exits and provide instructions during emergencies.
- Verify staff credentials for restricted areas.
- Partner with colleagues to close the venue, which may include collecting recyclables and storing event equipment.
- Give directions to patrons inside or outside the venue.
- Ensure guests are safely enjoying the show.
- Perform additional tasks as requested by management.
Requirements
- High School Diploma or equivalent preferred.
- At least 1+ year in a guest service role preferred.
- Excellent verbal, written, and interpersonal communication skills.
- Acute sense of judgment, tact, and diplomacy.
- Position requires constant walking, climbing stairs, and occasional sitting, lifting, and carrying 25 lbs.+.
- Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.
Skills
- Guest service
- Communication skills
- Judgment
- Tact
- Diplomacy
Location
- United States
Work Type
- Full-time
Experience Level
- 1+ year guest service experience preferred
Education Level
- High School Diploma or equivalent preferred
Salary/Compensations
- $17.00 USD Hourly
About the Company
- Live Nation Entertainment is the world’s leading live entertainment and eCommerce company, comprised of four market leaders: Ticketmaster, Live Nation Concerts, Front Line Management Group and Live Nation Network.
- Live Nation Concerts operates over 45 venues across the United States.
- Employees have a leading role in the service experience our guests have.
- Our commitment is to create Once in a Lifetime Experiences for our Fans.
Equal Opportunity
- Live Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.