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About the Role

We are seeking a detail-oriented Marketing Operations Specialist to technically support B2C & B2B communications and marketing campaigns. This entry-level role is ideal for someone looking to build a career in marketing operations, assisting with scheduling, testing, and reporting on marketing and transactional emails, while gaining hands-on experience with customer engagement tools, data segmentation, and campaign performance analysis.

Responsibilities

Build and nurture customer journeys across B2C, B2B, and OEM partner ecosystems in OneSignal, crafting multi-language emails, push notifications, in-app messages, and HTML tweaks.
Test and QA all touchpoints across our international base to ensure optimal user experience.
Maintain ecosystem health through smart segmentation, suppression management, and deliverability best practices.
Track key engagement metrics and translate performance insights into growth opportunities.
Collaborate with Product, Design, Ops, and Marketing leads to ensure seamless transactional messaging and campaign journey alignment with growth objectives.
Act as a guardian and champion of the Octopus Electroverse and Octopus Fleet tone of voice.
Participate in wider initiatives for rolling out Electroverse and Octopus Fleet into new international markets.

Requirements

Genuine interest in the technical aspects of email marketing and customer journeys.
Strong attention to detail and grammar.
People-oriented with enjoyment in engaging and working with diverse individuals.
Genuine passion for building a green product and contributing to Octopus's goal of decarbonizing the planet.
Interest and desire to learn more about the e-mobility industry.

Skills

Customer journey building
Email marketing
Push notifications
In-app messages
HTML
Testing and QA
Data segmentation
Deliverability best practices
Performance analysis
Transactional messaging
Tone of voice guardianship

Location

Europe

Work Type

Full-time

Experience Level

Entry-level

Salary/Compensations

Salary is discussed during the recruitment process to match experience.

Benefits

UK's top company to work for in 2025
Ranked in the top ten in the Sunday Times Best Places to Work 2026
Perks that employees care about
Opportunity to work with autonomy
Supportive recruitment process
Customizable interview process for accommodations and preferences

About the Company

Octopus Electroverse is one of Europe's largest eMobility players with over 1.4 million connected electric vehicle chargers.
The company has a customer ecosystem spanning web, iOS, Android, CarPlay, Android Auto & Automotive OS.
Octopus Electroverse is launching new products, working with automotive and tech partners, and building features for integrated charging experiences.
The mission is to make the electric transition simple for individual drivers and fleets.
Octopus Energy Group has a unique culture focused on quick learning, decision-making, and building.
The company empowers its people to work with autonomy on groundbreaking projects.
Octopus Energy Group aims to decarbonize the planet.

Equal Opportunity

As an equal opportunity employer, we do not discriminate on the basis of any protected attribute.
Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.
Encourages applications from individuals who may not meet 100% of the job requirements.
Seeks genuinely decent people who are honest and empathetic.