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About the Role
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest-growing retailer. We need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving. We're seeking passionate individuals who take pride in their knowledge of M&S Food products and are ready to meet strong customer demand head-on.
Responsibilities
- Fill shelves
- Deliver five-star service at pace
- Recommend and sell new food products
- Serve, sell, fill and help drive growth in sales
- Utilize digital tools, such as the Sparks App and in-store devices, to enhance the customer experience
- Contribute to a positive, high-energy environment
- Work across various areas of the store, adapting to changing demands
Requirements
- Must be 18 years or older
- Thrive in a high-pressure environment
- Stay sharp, fast, and focused when the store is busy
- Go above and beyond for customers
- Be digitally confident
- Be a team player
- Be flexible and adaptable
Skills
- Customer service
- Sales
- Product knowledge
- Digital literacy
- Teamwork
- Adaptability
Location
- In-store
Work Type
- Part-time
- Flexible working
Experience Level
- Entry level
Salary/Compensations
-
- £3.00 p/h unsocial premium for hours worked between 22:00-06:00
About the Company
- M&S is the UK's fastest-growing retailer.
- M&S is pushing boundaries to lead the industry into a greener, speedier, more inspiring digital era.
- Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers.
- We’ve embarked on a business transformation and are looking for people who are thrilled by the challenge of introducing innovative, new experiences to the retail world.
Equal Opportunity
- We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process and we are happy to talk smart/flexible working.