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About the Role
The Director of Sales is responsible for leading and managing the hotel’s sales department to drive revenue growth and maximize profitability. This role involves developing strategic sales plans, building strong client relationships, and overseeing the sales team to ensure the successful execution of business development initiatives.
Responsibilities
- Develop and implement comprehensive sales strategies to meet or exceed revenue goals for rooms, group bookings, events, and other hotel services.
- Identify new business opportunities and cultivate relationships with key corporations, travel, and group clients.
- Lead, train, and motivate the sales team, setting clear performance expectations and goals.
- Analyze market trends, competitor activity, and guest feedback to adjust strategies and capitalize on opportunities.
- Collaborate with marketing, revenue management, and operations to ensure cohesive promotion and execution of sales initiatives.
- Represent the hotel at trade shows, networking events, and industry conferences to increase brand visibility and build client relationships.
- Maintain accurate sales records, forecasts, and reports for senior management.
- Ensure compliance with brand standards and company policies related to sales practices and customer service.
Requirements
- Bachelor’s degree in hospitality, Business Administration, Marketing, or related field; MBA preferred.
- Minimum 5–7 years of progressive sales experience in the hospitality industry, with at least 2 years in a senior sales leadership role.
- Strong knowledge of hotel revenue management principles and sales techniques.
- Exceptional communication, negotiation, and presentation skills.
- Proficient in sales CRM software and Microsoft Office Suite.
- Ability to lead and inspire a team, drive performance, and meet deadlines under pressure.
- Must be able to walk and stand for extended periods of time.
- You have a valid driver's license
Skills
- Sales Strategy
- Client Relationship Management
- Team Leadership
- Market Analysis
- Collaboration
- Brand Representation
- Sales Reporting
- Customer Service
- Revenue Management
- Negotiation
- Presentation Skills
- CRM Software Proficiency
- Microsoft Office Suite
Work Type
- Full-time
- Some travel is required
Experience Level
- 5-7 years of progressive sales experience in the hospitality industry
- 2 years in a senior sales leadership role
Education Level
- Bachelor’s degree in hospitality, Business Administration, Marketing, or related field
- MBA preferred
Salary/Compensations
- $105,000-$125,000
Benefits
- Medical insurance options
- Dental and vision insurance
- 401k with company match
- Company provided life insurance
- Tuition assistance
- Paid time off
- Paid holiday time
- Travel discounts
About the Company
- OTO Development is an industry-leading hotel development and management company.
- Partnering with the strongest brands in hospitality, OTO owns and operates a portfolio of upscale select service, extended stay, and lifestyle hotels in key markets across the United States.
- OTO has been honored as Developer of the Year by major brand partners multiple times while also earning accolades for outstanding guest service, operational excellence, community service, and sales, marketing, and revenue success.