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About the Role
Lead the strategy, development, and optimization of Business Current Account propositions, delivering innovative solutions for business customers. Shape and launch new products while enhancing existing offerings to drive customer value and commercial growth. Partner with senior stakeholders across Distribution, Marketing, Operations, and Risk to deliver successful product outcomes. Own business cases, track performance metrics, and maximize benefits through data-driven decision-making. Take responsibility for a portfolio of Business Current Accounts and lead strategic business deposits initiatives. Drive commercial performance, customer experience, risk management, and long-term product planning. Act as the Business Current Accounts subject matter expert, influencing change and representing the product across the organisation. Stay ahead of market trends and customer needs through research, insights, and competitor analysis to identify new opportunities.
Responsibilities
- Lead the strategy, development, and optimisation of Business Current Account propositions.
- Deliver innovative solutions for business customers.
- Shape and launch new products.
- Enhance existing product offerings to drive customer value and commercial growth.
- Partner with senior stakeholders across Distribution, Marketing, Operations, and Risk.
- Own business cases and track performance metrics.
- Maximise benefits through data-driven decision-making.
- Take responsibility for a portfolio of Business Current Accounts.
- Lead strategic business deposits initiatives.
- Drive commercial performance, customer experience, and risk management.
- Conduct long-term product planning.
- Act as the Business Current Accounts subject matter expert.
- Influence change and represent the product across the organisation.
- Stay ahead of market trends and customer needs through research, insights, and competitor analysis.
- Identify new opportunities.
Requirements
- Proven ability to take products from insight and concept through to launch and ongoing optimisation.
- Strong commercial and analytical capability.
- Experience building business cases, conducting detailed analysis, and delivering accurate forecasts.
- Confident decision-maker with excellent problem-solving skills.
- Ability to balance customer needs, commercial objectives, and risk considerations.
- Exceptional communicator, able to simplify complex topics, influence senior stakeholders, and drive pragmatic outcomes.
- Experienced in coaching and mentoring product teams.
- Experience leading by example and embedding best practice product management disciplines.
- Take responsibility, do the right thing for customers, colleagues, and Metro Bank.
- Ability to call out any concerns.
Skills
- Product Strategy
- Product Development
- Product Optimisation
- Commercial Acumen
- Analytical Skills
- Business Case Development
- Forecasting
- Problem-Solving
- Stakeholder Management
- Communication
- Coaching
- Mentoring
- Product Management Disciplines
- Risk Management
- Market Trend Analysis
- Customer Needs Analysis
- Competitor Analysis
Location
- Holborn, Greater London
Work Type
- Hybrid Working
Experience Level
- Lead
Salary/Compensations
- Competitive salary
- Discretionary annual bonus
Benefits
- Generous holiday allowance
- Attractive pension scheme
- Healthcare
- Life assurance
- Colleague discounts
- Training for role success
- Internal opportunities for career progression
About the Company
- At Metro Bank, we believe the best banking experience starts with people who genuinely care.
- We’re not just delivering banking services - we’re building trust through authentic connections.
- Here, our people come first; our colleagues are part of a team that values individuality, collaboration, and long-standing relationships.
- We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible.
Equal Opportunity
- Diverse teams really are the best teams.
- We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box.
- We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked.
- So if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… why not give it a whirl?