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About the Role

This 21-month secondment/fixed term opportunity is for a senior change leader responsible for defining and driving the program’s change strategy, readiness approach, governance, and delivery standards to ensure a consistent, high-quality, and business-focused change experience across functions and business units. The role owns the quality, consistency, and rigour of functional change outputs, establishes and governs the Program readiness framework and criteria, standardises key capability interventions, and manages the day-to-day delivery, tracking, and governance of the integrated change plan.

Responsibilities

Define and own the Program Change Management Strategy, business engagement approach, and operating model.
Establish the methodology, templates, and toolkits used by all Functional and BU Change Leads.
Define go-live gate criteria and the readiness assessment approach.
Consolidate readiness inputs from all FCLs and BCLs into a Program-level view.
Chair readiness forums and report status to the Program Change Director.
Own the QA process for all Change Impact Assessments and key change deliverables.
Review change deliverables for rigour, completeness, and consistency.
Provide structured feedback on change materials before governance use or stakeholder sharing.
Define and standardise the end-to-end Key User Learning Journey across functions and BUs.
Set measurable go/no-go criteria for Key User readiness.
Monitor Program-wide Key User completion and confidence.
Own the Program-wide Change Plan.
Manage cross-workstream dependencies.
Run the change team's operating rhythm.
Produce consolidated change status reports to the Program Change Director.
Own the Program-level change risk and issues log.
Ensure owners and mitigations are assigned for risks and issues.
Escalate systemic risks with root cause analysis and proposed interventions.
Directly lead, manage, and develop the Functional Change Lead team.
Hold BU Change Leads to Program standards through governance and QA.
Collaborate as a peer with the Training Lead and Communications Lead.
Represent change and readiness at design authority, Program leadership forums, and steering committee.
Act as deputy to the Program Change Director when required.
Build lasting organisational change capability by developing frameworks and standards that outlast the Program.

Requirements

8–10 years' progressive experience in change management or business transformation at senior leadership level.
Proven track record leading change on large-scale ERP, CRM, or comparable enterprise transformation Programs.
Demonstrated ability to design and own a Program-level change strategy.
Ability to translate strategic objectives into an actionable, governed delivery plan.
Confidence to lead, challenge, and align senior stakeholders at Program Director, C-suite, and steering committee level.
Proven people leadership of a change team.
Demonstrable experience quality-assuring change deliverables (CIAs, Personas, Change Action Plans).
Experience coaching others to improve quality.
Ability to define and defend a high standard for change deliverables.
Experience defining and governing a Program readiness framework including assessment criteria, scoring methodology, and go-live gate standards across multiple functions or business units.
Ability to consolidate data from multiple change workstreams into clear, governance-ready dashboards and status reports for senior leadership and steering committee audiences.
Excellent written and verbal communication skills.
Ability to translate change complexity into clear, authoritative, and audience-appropriate messaging.
Proficiency in Program management tools (MS Project, Smartsheet, Jira).
Proficiency in collaboration platforms (SharePoint, Teams, Confluence).
Comfortable working in a matrixed environment across multiple functions and business units.
Ability to manage ambiguity and competing priorities at Program pace.
Familiarity with the specific platform being implemented (e.g. SAP, Oracle, Salesforce) and the change challenges it presents is highly preferred.
Proven track record of cross-functional leadership on large-scale transformation programs.
Senior change management experience including strategy ownership, QA, and readiness governance.
Strong program-level planning and risk management capability.
System implementation experience (SAP, O9, Oracle, Salesforce, or equivalent) highly preferred.

Skills

Change Management
Business Transformation
Program Management
Change Strategy
Readiness Approach
Governance
Delivery Standards
Change Impact Assessments
Key User Learning Journey
Change Plan Management
Risk Management
Issue Management
Team Leadership
Stakeholder Management
Capability Building
Strategic Acumen
Leadership Presence
Quality Assurance
Readiness Governance
Analytics
Reporting
Communication
MS Project
Smartsheet
Jira
SharePoint
Teams
Confluence
Prosci ADKAR
APMG
Kotter

Location

Switzerland

Work Type

Hybrid
Temporary (Fixed Term)

Experience Level

Senior Leadership Level
8-10 years

Education Level

Bachelor's degree in business, Management, Organisational Psychology, or a related discipline.
Practical working knowledge of a recognised change management methodology (Prosci ADKAR, APMG, Kotter, or equivalent).
Prosci, APMG, or CCMP certification preferred.
Program or project management qualification (MSP, PMP, PRINCE2) advantageous.
Coaching qualification (ILM, ICF) advantageous.

About the Company

Mondelēz International empowers people to snack right in over 150 countries around the world.
We are leading the future of snacking with mouth-watering iconic brands such as Oreo, belVita, LU and Ritz biscuits; Cadbury Dairy Milk, Green & Blacks, Milka and Toblerone chocolate; Philadelphia and Dairylea cheese; and Maynards Bassetts, Trebor and Trident gums.
Our more than 80,000 colleagues around the world are key to the success of our business.
Great people and great brands. That’s who we are.
Join us on our journey to continue leading the future of snacking around the world by offering the right snack, for the right moment, made the right way.

Equal Opportunity

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.