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About the Role
KLA's Semiconductor Products and Customers (Semi PC) business unit designs, builds, and sells KLA's product portfolio to help chip manufacturers meet high-quality standards for technologies like AI, data centers, automotive, and electronic devices. Our inspection, metrology, and analytics systems detect and monitor defects across logic and memory chips, specialty semiconductors, wafers, reticles, advanced packaging, process equipment, and materials. The Customer Engagement (CE) division is a field-based group of technical experts who partner closely with customers to provide a comprehensive portfolio of KLA products that support yield improvement from R&D through high-volume production.
Responsibilities
- Provide and lead product penetration and adoption support, customer demonstrations, and head-to-head (H2H) activities at customer facilities.
- Investigate semiconductor manufacturing yield issues and provide inspection solutions.
- Create and share product value statements and use-cases with engineering, marketing, and sales groups.
- Train customers and other applications engineers.
- Engage in new product introductions and characterization, beta testing, and early evaluation tools.
- Work closely with worldwide applications teams, engineering, sales, and marketing within KLA, and with customer engineers outside of KLA.
- Generate best known method documents and other training materials, transferring this knowledge to KLA's worldwide Applications team and customers.
- Work with customers to develop solutions to problems.
- Publish papers at industry symposiums or in technical journals.
- Characterize next-generation state-of-the-art semiconductor wafer inspection products, including crafting test plans, collecting data, performing analysis, and publishing results and recommendations in the form of applications notes and best known methods.
Requirements
- High energy, dedicated, and motivated engineers interested in working in High Tech.
- Appreciate the opportunity to have high levels of accountability.
- Work well with limited supervision in a work environment where they can drive projects on their own.
- Teamwork is essential; a good balance between technical skills and people skills is a must.
- Strong troubleshooting skills, combined with a methodical approach, and clear communication.
- Well-organized, strong follow-up abilities.
- Demonstrated ability to work in a multifaceted environment.
- Must have training in semiconductor or related fields.
- Excellent communication, organizational, analytical, leadership, and interpersonal skills.
- Candidate must be willing to travel (> 30%) within US.
Skills
- Technical expertise
- Sales presentations
- Product demonstrations
- Installation and maintenance of company products
- Application of company products to meet customer needs
- Preparing detailed product specifications
- Development and implementation of customer applications/solutions
- Building mini-applications based on customer requirements
- Rapid prototyping
- Product demo for client
- Software development and consultation
- Product capability assessment and validation
- Semiconductor manufacturing yield issues
- Inspection solutions
- Product value statements
- Use-cases
- Customer training
- New product introductions
- Characterization
- Beta testing
- Early evaluation tools
- Cross-functional collaboration
- Best known method documentation
- Training material creation
- Problem-solving
- Publishing technical papers
- Test plan creation
- Data collection
- Data analysis
- Applications notes
- Troubleshooting
- Methodical approach
- Clear communication
- Organization
- Follow-up abilities
- Working in multifaceted environments
- IC processing/Semiconductor equipment background (plus)
- Semiconductor or related fields training
Location
- USA-TX-Austin-KLA
Work Type
- Field-based
- Full-time
Experience Level
- Master's Level Degree and 0 years related work experience
- Bachelor's Level Degree and 2 years related work experience
Education Level
- Master's Level Degree
- Bachelor's Level Degree
- Engineering
- Physics
Salary/Compensations
- $83,100.00 - $121,900.00 Annually
Benefits
- Participation in performance incentive programs
- Eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits
- 401(K) including company matching
- Employee stock purchase program (ESPP)
- Student debt assistance
- Tuition reimbursement program
- Development and career growth opportunities and programs
- Financial planning benefits
- Wellness benefits including an employee assistance program (EAP)
- Paid time off and paid company holidays
- Family care and bonding leave
About the Company
- KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem.
- Virtually every electronic device in the world is produced using our technologies.
- KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays.
- KLA focuses more than average on innovation and we invest 15% of sales back into R&D.
- Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices.
- Life here is exciting and our teams thrive on tackling really hard problems.
- We provide advanced inspection tools, metrology systems, process solutions, and computational analytics that make electronics possible, tackling complex challenges.
- From electron and photon optics to machine learning and data analytics, we seek perfection at the most fundamental level of matter in the universe.
- If you want to make electronics that push industries forward and make the world a better place, join us.
Equal Opportunity
- KLA is proud to be an Equal Opportunity Employer.
- We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
- Please contact us at talent.acquisition@kla.com or at +1-408-352-2808 to request accommodation.
- For additional information, view the US Know Your Rights poster on the U.S. Equal Employment Opportunity Commission website.