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About the Role
The Sales & Marketing Coordinator supports daily sales, marketing, events, and commercial activities to keep the hotel connected, visible, and growing. This role is ideal for an organized, creative, and detail-oriented individual looking to advance their career in hospitality sales and marketing.
Responsibilities
- Support daily sales and marketing operations including administrative coordination, client communication, reporting, and event support.
- Assist with business transient, group, catering, and corporate sales activities including proposals, contracts, site tours, and lead management.
- Coordinate marketing initiatives, promotional campaigns, social media support, email marketing, and hotel collateral updates.
- Maintain CRM systems, account records, sales activity tracking, pipeline updates, and revenue reporting accurately and efficiently.
- Support the planning and execution of hotel events, networking opportunities, client meetings, trade shows, and community partnerships.
- Assist with creating presentations, sales materials, marketing content, and client-facing communications aligned with brand standards.
- Partner closely with Revenue Management, Catering, Operations, and hotel leadership teams to support commercial initiatives and guest experiences.
- Monitor online listings, hotel promotions, local marketing opportunities, and brand visibility efforts.
- Respond to client inquiries, coordinate follow-up communication, and help support exceptional customer service throughout the sales process.
- Maintain organization of sales files, contracts, marketing assets, calendars, and operational systems.
- Help foster a collaborative, energetic, and guest-focused culture aligned with Sonesta’s People People philosophy.
- Perform any other duties as assigned.
Requirements
- Previous hospitality, hotel, sales, marketing, events, administrative, or customer service experience preferred.
- Strong communication, organizational, and interpersonal skills with a professional and positive attitude.
- Ability to multitask and manage multiple projects in a fast-paced hospitality environment.
- Strong attention to detail with excellent administrative and coordination skills.
- Ability to work collaboratively across departments and support both operational and commercial teams.
- Flexible availability including occasional evenings, weekends, networking events, and hotel functions as needed.
- Complete the full application in addition to submitting your resume.
Skills
- CRM systems
- Social media platforms
- Marketing tools
- Microsoft Office
- Written communication
- Presentation skills
- Branding
- Marketing
- Hospitality trends
- Guest engagement
- Relationship-building
- Teamwork
Work Type
- Full-time
Salary/Compensations
- 21.55 - 23.55/hr
Benefits
- Food and Beverage Discount
- RRSP Match
- Drycleaning
- Competitive Medical and dental benefits
- Competitive Extended health care coverage
- Various employee perks and benefits
- Tuition reimbursement
- Employee Assistance Program
- Competitive Short- and Long-term disability program
- Paid vacation
- Paid sick days
- Employee discounted hotel rate
About the Company
- Sonesta International Hotels is the 8th largest hotel company in the U.S. and is growing fast.
- With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we’re everywhere our guests need us to be.
- We are in the business of people, bringing service with passion, loyalty with purpose, and creating experiences that genuinely connect—delivering quality, value, and memorable stays across 1,000+ properties in eight countries.
Equal Opportunity
- Sonesta is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.