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Tailor your resume to this Commercial Banking Manager role.
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About the Role
As a Commercial Banking Manager, you will build and grow a portfolio of commercial customers, helping businesses achieve their goals while delivering sustainable growth for the bank. This role focuses on developing long-term relationships, making sound commercial decisions, and providing exceptional customer service.
Responsibilities
- Build, manage and grow a portfolio of Commercial Banking customers through trusted, long-term relationships.
- Develop a deep understanding of customers' businesses, ambitions and challenges to provide tailored banking and lending solutions.
- Act as a trusted adviser, supporting customers through key business decisions and growth opportunities.
- Generate new business opportunities and attract new-to-bank customers through proactive business development activity.
- Grow lending, deposits and broader banking relationships to deliver sustainable portfolio performance.
- Assess lending opportunities through financial analysis, commercial judgement and effective risk management.
- Manage credit, regulatory and financial crime risks across your customer portfolio.
- Build strong relationships with professional introducers, local business communities and internal colleagues to deliver outstanding customer outcomes.
- Take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns.
Requirements
- Proven experience managing and growing commercial customer relationships.
- A strong track record of delivering business development, customer and commercial growth outcomes.
- Experience assessing complex lending opportunities and analysing financial information.
- Strong commercial awareness, credit judgement and understanding of risk management principles.
- Experience operating successfully within a regulated environment.
- Excellent communication and relationship-building skills, with the confidence to engage business owners, directors, introducers and senior stakeholders.
- Strong networking and business development capability, with the ability to manage competing priorities whilst maintaining exceptional customer service.
- An accountable, customer-focused and collaborative approach, with confidence in decision-making and a commitment to delivering positive customer and business outcomes.
- Prepare & present 90 day business plan in role.
Skills
- Commercial expertise
- Relationship management
- Credit capability
- Financial analysis
- Risk management
- Communication
- Networking
- Business development
Location
- Holborn
- Greater London
Work Type
- Full-time
Experience Level
- Manager
Salary/Compensations
- Competitive salary
- Discretionary annual bonus
Benefits
- Generous holiday allowance
- Pension
- Healthcare
- Life assurance
- Range of colleague benefits
About the Company
- At Metro Bank, we believe the future belongs to those who combine exceptional expertise with genuinely human service.
- Our stores are designed to give customers access to meaningful conversations, trusted guidance and personalised support when it matters most.
- We are building the future of relationship banking.
- We are redefining relationship banking, creating meaningful connections with customers, colleagues and communities.
Equal Opportunity
- Our commitment to Diversity, Equity and Inclusion is fundamental to who we are and how we serve our customers.
- Diverse teams really are the best teams.
- We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box.
- We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked.
- So if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… why not give it a whirl?