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About the Role
Improve patient health through an innovative, patient-focused culture dedicated to making a difference in the communities served.
Responsibilities
- Oversee strategic planning, direction, leadership, and operational management of quality, patient safety, infection prevention, and accreditation programs.
- Coordinate, measure, and improve performance and outcomes related to quality, safety, and accreditation.
- Collaborate across the enterprise and externally to advance the network as a leader in quality and safety.
- Analyze and report patient safety, risk management, and patient grievance data.
- Oversee education and oversight of educational activities related to risk, safety, Just Culture principles, and regulatory compliance.
- Coordinate process improvements to minimize harm and avoid repeat events in response to significant risk/safety events.
- Collaborate with the Chief Quality Officer in setting and driving organizational vision, operational strategy, and results.
- Translate strategy into actionable goals for performance and growth, implementing organization-wide goal setting, performance management, and annual operating planning.
- Ensure adherence with federal, state, and local business requirements, enforcing compliance and taking action when necessary.
- Manage budgets in areas of responsibility and mitigate variances.
- Make sound decisions on the best use of resources in support of regional priorities and strategies.
- Provide leadership and guidance in developing and implementing programs to improve performance and manage costs while enhancing patient care quality.
- Establish clearly defined goals and objectives and ensure timely follow-through.
- Provide leadership in mentoring and developing direct reports and staff, emphasizing teamwork, collaboration, and information sharing.
- Create a culture that is decisive, action-oriented, flexible, and poised to seize opportunities.
- Ensure the integration of quality, service, and efficiency improvements into day-to-day operations.
- Develop and implement foundational strategy and change management for quality and safety objectives.
- Direct and implement evidence-based programs and practices for continuous improvements in quality and safety.
- Work closely with Clinical and Non-Clinical teams to improve key performance indicators and design processes for new initiatives.
- Develop and implement strategic plans to ensure optimal CMS and Leap Frog ratings, and develop mitigation strategies for suboptimal performance.
- Facilitate alignment between improvement initiatives and the organization's strategic plan.
- Direct the day-to-day execution of strategies and tactics to improve organizational outcomes.
- Maintain the system-wide Quality and Safety program, including data collection, analysis, policy maintenance, and reporting.
- Assist in establishing operational performance measurements and monitoring key performance indicator trends.
- Provide strategic leadership in bringing together diverse constituencies to conceptualize, articulate, and implement a shared vision.
- Provide leadership in developing and executing key strategies that differentiate the organization in service and clinical excellence.
Requirements
- Minimum of 10 years progressive leadership experience in healthcare operations, management, quality, and patient safety.
Skills
- Relationship building
- Creative thinking
- Project management/planning
- Analysis & Evaluation
- Problem Solving
- Adaptability
- Decision making
Experience Level
- 10+ years progressive leadership experience
Education Level
- Healthcare administration or MBA/MHA Master's Degree
Salary/Compensations
- USD $200,000.00/Yr. - USD $270,000.00/Yr.
Benefits
- Paid time off, including company holidays, vacation, and sick time
- Medical, dental, and vision insurance
- Life insurance and disability protection
- Retirement benefits including an employer match
About the Company
- Bassett Healthcare Network is committed to improving patient health and providing the best quality of life possible through an innovative, patient-focused culture.
Equal Opportunity
- Bassett Healthcare Network provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, age, national origin or ancestry, citizenship, disability, marital status, sexual orientation, gender identity or expression, genetic predisposition or carrier status, military or veteran status, familial status, status as a victim of domestic violence, or any other status protected by law.