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About the Role
As the Principal AI Platform Engineer, you will be part of the team building the AI platform that the rest of the Qantas Group builds on. This involves treating the platform as a product, ensuring paved paths, self-service onboarding, and providing guardrails and guidance. Your success will be measured by adoption rates and the reduction in the need for platform team intervention. You will be the senior technical voice, owning the technical design, setting engineering standards, and mentoring other engineers. This is a hands-on role involving writing production code, building infrastructure as code and CI/CD pipelines, and operationalizing the platform on AWS SageMaker and Bedrock.
Responsibilities
- Own the technical design of the platform.
- Set engineering standards and patterns for the team.
- Lift the capability of engineers through design review, pairing, and mentoring.
- Write production code.
- Build infrastructure as code.
- Build CI/CD pipelines.
- Operationalize the platform on AWS SageMaker and Bedrock.
- Make the platform secure, observable, reproducible, and cost-transparent.
- Build responsible AI, privacy, and security controls into the platform.
- Partner with the AI Solution Architect, Cloud Engineer, and AI Platform Engineers.
Requirements
- 8+ years designing, building, and operating scalable data and AI/ML platforms in large enterprise environments.
- Demonstrated technical leadership on complex platform initiatives.
- Bachelor's degree or higher in computer science, software engineering, data science, or a related field.
- Deep hands-on cloud-native engineering on AWS, including SageMaker, Bedrock, S3, IAM, and related DevOps tooling.
- Proficiency in Python, infrastructure as code (Terraform or CloudFormation), and CI/CD pipelines.
- Proven experience designing, implementing, and managing secure, governed, and cost-optimized AI/ML platforms.
- Strong understanding of enterprise security, monitoring, and access control frameworks.
- Experience establishing platform engineering practices and standards within an enterprise architecture and governance framework.
- Hands-on production MLOps capability (pipelines, model registry, feature and artefact management, serving, monitoring).
- GenAI capability (prompt engineering, LLM orchestration, RAG, evaluation, guardrails).
- Platform as a product mindset: self-service, golden paths, guardrails over gatekeeping, and treating internal engineers as customers.
- Ability to translate high-level architecture and product requirements into detailed technical designs, implementation plans, and actionable backlog items.
- Excellent written and verbal communication skills, able to communicate highly technical information to non-technical stakeholders.
- Ability to influence without authority in a highly matrixed organization.
- Track record of delivering complex technical initiatives with a high degree of autonomy.
- Mentoring and uplifting team capability.
- Navigating ambiguity, shifting priorities, and operational dependencies.
Skills
- AWS SageMaker
- AWS Bedrock
- AWS S3
- AWS IAM
- DevOps tooling
- Python
- Terraform
- CloudFormation
- CI/CD pipelines
- MLOps
- GenAI
- Prompt engineering
- LLM orchestration
- RAG
- Responsible AI
- Privacy controls
- Security controls
- Infrastructure as code
Location
- Mascot office
Work Type
- Hybrid working
- Permanent
- Full time
Experience Level
- 8+ years designing, building and operating scalable data and AI/ML platforms
- Senior technical voice
Education Level
- Bachelor's degree or higher in computer science, software engineering, data science or a related field
Benefits
- Staff Travel Benefits from Day One
- Heavily discounted air travel within Australia and across the globe, both for you and your family and friends.
- Exclusive deals on accommodation and holidays.
- Flexible leave options.
- 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1).
- Additional purchased leave options for eligible employees.
- Discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment.
- Salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
- Support your wellbeing: learning to better support your own and others’ mental health, interactive wellbeing app or tailored nutrition plan.
About the Company
- Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic, and international airline.
- Qantas has a range of subsidiary businesses that support the overall operations of the Group.
- The Qantas Group’s main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic, and international services.
- At Qantas, we represent Australia to the world.
- Our diverse country is known for its unique spirit, mateship, and a can-do attitude.
- Together we’re strong and resilient, and we work hard to make sure we’re always at our best.
- You’ll join a team where creativity and passion are encouraged.
- Our people come together to allow us to dream big and deliver successfully.
- There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas.
- Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time.
- You’ll be supported from day 1 with on-the-job training and coaching as well as our formal training opportunities.
- While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.
Equal Opportunity
- Qantas is an Equal Opportunity Employer, so by coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives.
- We encourage Aboriginal and Torres Strait Islander – and people from every other kind of background – to apply.
- We are committed to creating an inclusive workplace.
- Talk to us about how this job could be flexible for you.