Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

Tailor your resume to this Head of Technology, Modern Airline Retailing role.

Rezi rewrites your resume against Qantas Group's job description. Free.

Resume score gauge reading 58 out of 100

Don't guess if your resume is good enough.

See how it scores against the Head of Technology, Modern Airline Retailing posting at Qantas Group — free, in seconds.

About the Role

Lead the technology behind Modern Airline Retailing for Qantas Airways, working across cross-functional teams in product, platform, and engineering. This is a significant shift in airline technology, moving beyond legacy systems to an offer and order world of dynamic pricing, personalized bundles, and a single view of customer orders across all channels.

Responsibilities

Develop and maintain the approved technology strategy for Qantas’ commercial and retailing platforms.
Ensure alignment across core technology functions, including airline commercial systems, loyalty systems, revenue management, inventory, passenger service systems, payments, passenger revenue accounting, and data and reporting.
Support critical organizational and technology transformations.
Evaluate and develop key technology investments.
Build and maintain strong relationships across commercial, digital, and operational teams, and with platform and distribution partners.
Own key technology decisions for long-term build, managing roadmaps and business needs.
Recruit and retain top talent, providing employee coaching, mentoring, development, and team building.

Requirements

Significant experience (10+ yrs) leading technology within airlines, travel, or large multinational organizations, including exposure to commercial and operational teams.
Proven track record delivering large, multi-year technology transformation programs at scale, taking accountability for outcomes from business case through to go-live and benefit realization.
Deep expertise across airline commercial systems, including revenue management, pricing, inventory and distribution, offer and order management, and NDC.
Hands-on experience with airline passenger service systems (PSS) and commercial platforms such as Amadeus, Sabre, and Accelya, spanning reservations, ticketing, revenue management, and payments, and their vendor ecosystems.
Proven experience delivering data and reporting capability that turns commercial data into pricing, revenue, and merchandising decisions.
Strong product management discipline, including roadmap ownership, prioritization, and running empowered cross-functional teams that own outcomes end-to-end.
Strong leadership skills with demonstrable ability in influencing, negotiating, managing large teams, establishing and running cross-functional projects/teams, delivering outcomes in a time-sensitive environment, managing change, and project management.
Substantial experience managing teams with complex workloads and competing priorities.
Deep technology expertise with an ability to engage, influence, and lead technology and business leaders.
Experience replacing and modernizing large-scale, integrated systems in a live operational environment, including migration off legacy platforms without disrupting trade.
Extensive senior management experience gained in a highly complex information systems and technology environment.
Customer- and results-oriented with a strong sense of energy and purpose.
Experienced in strategic planning, budget, and resource management.
A team builder and team player with a positive, pragmatic, and collaborative operating style with the highest levels of ethics and integrity.

Skills

Modern Airline Retailing
Commercial Systems
Loyalty Systems
Revenue Management
Inventory Management
Passenger Service Systems (PSS)
Payments
Passenger Revenue Accounting
Data and Reporting
Offer and Order Management
NDC
Amadeus
Sabre
Accelya
Product Management
Roadmap Ownership
Prioritization
Cross-functional Team Leadership
Influencing
Negotiating
Change Management
Project Management
Strategic Planning
Budget Management
Resource Management

Location

Mascot, Sydney

Work Type

Full-time
Permanent
Onsite

Experience Level

10+ years experience
Senior leadership
Senior management

Education Level

Minimum Bachelor’s Degree
Postgraduate study in Technology preferred
Broader business administration qualifications preferred

Benefits

Heavily discounted air travel within Australia and across the globe for employee, family, and friends.
Exclusive deals on accommodation and holidays.
Flexible leave options.
18 weeks paid parental leave.
Option to purchase additional paid leave for eligible employees.
Access to thousands of rewards through partnerships, including discounts across shopping, food and wine, insurance, health and wellbeing, leisure, and entertainment.
Salary packaging program including motor vehicles, eligible portable electronic devices, and professional memberships.
Support for wellbeing, including mental health resources, an interactive wellbeing app, and tailored nutrition plans.

About the Company

Qantas is changing the way customers shop with us.
Modern Airline Retailing moves the airline beyond legacy distribution and passenger servicing to an offer and order world of dynamic pricing, personalised bundles, and a single view of every customer order across every channel.
It is one of the biggest shifts in airline technology in decades, and we are building the platforms, teams and partnerships to lead it.
At Qantas, your career can take you further than you imagined.
You’ll join a team where creativity and passion drive success.
Together we dream big and deliver even bigger.
You’ll find diverse opportunities to grow, personally and professionally.
From day one, you’ll be supported with hands-on training, coaching, and formal learning programs designed to help you excel.
Your development is our priority because we know that when you thrive, so do our customers.

Equal Opportunity

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.
We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply.
If you have any support or access requirements, we encourage you to advise us at time of application.
Your personal information will be kept confidential in compliance with relevant privacy legislation.