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About the Role
As our Learning & Development Manager, you will own LEAP’s learning agenda, setting the strategy, building the roadmap, and delivering it. This role involves bringing core capabilities to life, launching a Manager Development Program, establishing a single Learning Management System (LMS), and integrating leadership, compliance, onboarding, and product training into a unified L&D function. This is a build role for a proactive individual who owns the outcome, reporting to the Chief People Officer and acting as the subject matter expert.
Responsibilities
- Set the L&D strategy, building and owning a 12-month L&D roadmap aligned to business priorities, and executing it from plan to delivery.
- Bring LEAP’s Core Capabilities to life by embedding them into programs, manager development, and daily people practices.
- Design and launch the Manager Development Program, facilitate key sessions, and coach leaders to embed learning within their teams.
- Lead the implementation and continuous improvement of a single Learning Management System (LMS) for hosting, tracking, and reporting on all learning.
- Lead product training, compliance, and onboarding learning to ensure all LEAPsters onboard quickly and consistently.
- Partner with the P&C team, Execs, internal experts, and external providers to deliver relevant, scalable solutions.
- Measure and report on learning participation and effectiveness, using data to inform future investments.
- Plan and deliver programs creatively within budget, optimizing resource utilization.
Requirements
- Proven L&D leadership experience, including building and owning L&D strategy and programs end-to-end, preferably in a fast-growing tech or professional services environment.
- Demonstrated bias for action, with the ability to move quickly, make decisions with imperfect information, launch, learn, and iterate.
- Ability to translate strategy into execution, creating clear plans, milestones, and results.
- Clear and compelling communication skills, capable of explaining ideas simply, building business cases, and influencing executives and leaders.
- Strong sense of ownership, accountability for outcomes, proactive stakeholder updates, and early risk flagging.
- Solid understanding of adult learning principles and instructional design, with the ability to apply them to programs that drive behavioral change.
- Hands-on experience implementing or managing a Learning Management System (LMS), including reporting capabilities.
- Confident facilitation and coaching skills for diverse audiences, from new hires to senior leaders.
- Resourceful and innovative approach to delivering high-quality programs within budget.
- Ideally, possess certification in leadership diagnostics such as Human Synergistics (LSI), The Leadership Circle, or DiSC.
Skills
- L&D Strategy
- Learning Management System (LMS) Implementation
- Instructional Design
- Adult Learning Principles
- Facilitation
- Coaching
- Budget Management
- Stakeholder Management
- Leadership Diagnostics (preferred)
Location
- Sydney
Work Type
- Flexible
- Hybrid
Experience Level
- L&D Leadership
Benefits
- Additional paid wellbeing day annually
- Free gym membership
- Corporate dental plan
- Weekly massages in the office
- Catered lunch and breakfast weekly
- Fully stocked kitchen
- On-site barista
- Access to LEAP Home (home buying support program)
About the Company
- LEAP is the world's leading provider of Legal Practice Management Solutions and part of ATI, a major international LegalTech company.
- With over 30 years of experience, LEAP focuses on reimagining productivity tools for lawyers and staff to help them support people.
- Their market-leading software is used by over 71,000 lawyers and their staff in small and medium-sized law firms.
- LEAP is a fast-growing technology business with over 1000 employees ('LEAPsters') across Australia, Canada, the United States, the United Kingdom, the Republic of Ireland, Poland, and New Zealand.
- LEAP is a growing group of innovative brands united by a mission to make lawyers' lives easier.
- The People team supports LEAPsters and wider group teams to do their best work.
- LEAP is an inclusive, people-first company committed to breaking down institutional barriers.
Equal Opportunity
- If you meet some, but not all the requirements above, we encourage you to still submit your application.