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About the Role
As a leading clothing retailer of finer menswear based in Toronto and operating in major centres across Canada, we are currently seeking a Digital Content Publisher to join our growing E-Commerce team. This is an excellent opportunity to be part of a highly talented group of individuals and work in a dynamic environment where strategies to optimize our E-Commerce footprint are a significant priority for our business. You can have a significant impact on how we elevate this channel to represent our brand, high standards, and service levels that our clients deserve and expect.
Responsibilities
- Upload all content and images for E-Commerce website and all Digital Applications.
- Organize and prioritize assets, ensuring timely and accurate publication of all content.
- Maintain and update websites using our Content Management System (CMS) with provided images, copy, and translations.
- Design customer journeys with cross-functional partners to promote strategic products, brands, and initiatives.
- Brief in all assets needs and ensure timely delivery from internal partners.
- Monitor site schedule to ensure it is followed and updated accordingly.
- Save and file digital assets appropriately.
- Review all new online content for accuracy, completeness, and currency prior to upload.
- Perform live and testing site audits to address issues such as broken links or incorrect attributes/spelling errors, resolving or escalating problems immediately.
- Create and follow up on support tickets with IT, Digital, and external third-party resources to resolve outstanding site issues.
- Conduct regular competitor analysis to identify industry trends, benchmark performance, and uncover opportunities for strategic growth.
- Support occasional special projects involving cross-functional teams.
Requirements
- Minimum 2 years of experience in a CMS system, website management, and enforcing online standards.
- Experience updating website platforms such as Shopify, WordPress, and Squarespace.
- Must be available to periodically work outside typical office hours.
- Effective time management skills and detail orientation.
- Ability to work and thrive in an agile environment.
- Strong analytical and problem-solving skills, demonstrated by inquisitiveness, collecting data, analyzing trends, drawing conclusions, and making actionable recommendations that drive sales.
- Comprehensive knowledge and awareness of industry trends (online and retail).
- Effective written and oral communication skills with people at different organizational levels.
- Ability to multitask and set priorities under tight time constraints.
- Self-managed and possesses a positive attitude.
Skills
- Working knowledge of HTML/CSS is an asset.
- A good eye for layout, text placement, balance, and creating polished, engaging digital content is desirable.
- Strong knowledge of usability best practices, UX/UI standards, information architecture.
- Great attention to detail and highly meticulous.
- Deep knowledge of web and mobile user experience designs and best practices.
Location
- Toronto, Ontario
- Central office (77 Bloor St. West)
Work Type
- Full-Time
- Permanent
- Hybrid work environment (Remote/Central office)
Experience Level
- Minimum 2 years of experience
Education Level
- Undergraduate degree in Business, Technology, Ecommerce and/or other related discipline
Salary/Compensations
- $50,000 to $55,000 base annually, plus bonus
Benefits
- Competitive pay program
- Opportunities to additionally earn yearly bonus plan
- Best in industry discounts and special purchase opportunities
- A comprehensive flexible benefits package
- Pension and Group RRSP Programs that grow with you
About the Company
- Harry Rosen is a proudly Canadian born and raised retailer of fine quality menswear with store locations across the nation.
- We have been specializing in luxury menswear for over 70 years and have been officially recognized as one of Canada’s Best Managed Companies.
- We are committed to developing retail professionals who love retail and have the passion and ability to inspire exceptional service.
- Our Ecommerce Department is a highly talented team of collaborative and visionary individuals that keep Harry Rosen Inc. competitive within the retail industry.
- Our state-of-the-art e-commerce platform gives us a strong foundation for a seamless online shopping experience, and we need you to help us take it to the next level of Omni-Channel excellence.
Equal Opportunity
- Harry Rosen Inc. is committed to ensuring that our environment is barrier-free to all persons, employees, and clients alike, as we believe in equal opportunity and fostering a diverse and inclusive environment.
- In the spirit of this philosophy, we are committed to providing reasonable accommodations to all applicants with accommodation needs in the interview and assessment process.
- If you need assistance during the selection process, please contact us at careers@harryrosen.com with details.