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About the Role
MONCLER is seeking an experienced Stock Controller for their Berlin Stores. This part-time role (16 hours per week) requires impeccable presentation, enthusiasm, and strong organizational skills to manage back-of-house operations and support sales targets.
Responsibilities
- Deliver all warehouse operations with the highest standards of efficiency and effectiveness, ensuring product availability for clients.
- Organize and maintain the stockroom efficiently, monitor product rotations, new arrivals, and changes.
- Manage product replenishment and stock activities, including cyclic counts, inventories, and stockroom maintenance.
- Ensure regular counts are conducted and discrepancies are reported to the line manager.
- Handle customer repair requests and complaints, ensuring adherence to after-sales procedures.
- Support colleagues with administrative activities.
- Participate in operative activities to ensure store efficiency.
- Ensure company policies, procedures, and standards are adhered to at all times.
- Actively cooperate during inventory preparation and execution.
- Collaborate with the store team, embodying Moncler’s vision and mission.
- Provide the best service throughout the selling ceremony, including welcoming, understanding needs, product support, cross-selling, and referrals.
- Ensure a unique client experience and build lasting relationships through all phases of the selling ceremony, after-sales, and clienteling.
- Achieve excellent selling performances and results.
Requirements
- Proven experience in a similar role.
- Experience in structured Fashion Luxury/Retail Companies is a plus.
- Fast-paced and well-organized.
- Excellent understanding of the luxury sector and product sensitivity.
- Computer literacy.
- Autonomy, independence, and high self-motivation.
- Willingness to evolve within the organization and flexibility for business needs.
- Excellent communication skills, both written and verbal.
- Digitally aware and open to new ways of working.
Skills
- Impeccable presentation
- Enthusiasm
- Highly motivated
- Well organisational skills
- RFID usage (preferable)
- German language fluency
- English language fluency
- Additional language (a plus)
Location
- Berlin Stores
Work Type
- Part-time (16 hours per week)
- Onsite
Experience Level
- Experienced
About the Company
- The Moncler Group is an equal opportunity employer.
Equal Opportunity
- We do not discriminate on the basis of ethnicity, skin color, religion, marital status, age, nationality, ancestry, any form of disability or neurodivergence, medical condition, gender, gender identity or expression, or sexual orientation.
- We value diversity and are committed to creating an inclusive environment for all employees.