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About the Role

The Consumer Finance team is seeking a Strategic Partnerships Senior Manager to join the Future Experiences & Growth team. This role supports the development of premium customer experiences, propositions, and strategic partnerships, aiming to build Australia's leading premium card experience by integrating world-class brands, benefits, and experiences.

Responsibilities

• Identify and secure strategic partnerships that strengthen the premium card proposition.
• Develop compelling customer offers, benefits, and experiences.
• Negotiate commercial arrangements that deliver value for customers and partners.
• Build business cases and recommendations for senior stakeholders.
• Collaborate across Product, Marketing, Legal, Risk, Operations, and Technology teams to deliver partnerships.
• Manage partner performance and identify opportunities to optimize customer and commercial outcomes.
• Translate customer insights and partnership opportunities into future growth initiatives.

Requirements

• Experience in partnerships, proposition, product, commercial growth, or strategic alliance roles.
• Demonstrated success in sourcing, negotiating, and managing commercial partnerships.
• Strong commercial acumen, stakeholder management, and influencing capability.
• Experience building compelling customer offers, benefits, propositions, or experiences.
• Experience taking ideas and products from proposition through to implementation and customer delivery (working with digital, operations, and marketing teams).
• Strong customer and commercial mindset, with the ability to balance growth, customer outcomes, and risk.
• Experience within cards, payments, loyalty, rewards, travel, retail, hospitality, premium customer propositions, or related customer engagement environments.

Experience Level

• Senior Manager

Benefits

• Premium card benefits and experiences

About the Company

• CommBank’s Consumer Finance team is building Australia's leading premium card experience by bringing together world-class brands, benefits, and experiences that create meaningful value for customers.
• Strategic partnerships are critical for delivering differentiated propositions, deepening customer engagement, and unlocking new growth opportunities.