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About the Role
As a Director of Human Resources, you are responsible for developing and executing a comprehensive human resources strategy that supports the company's long-term business objectives and culture. You will lead the hotel’s HR function, spreading the light and warmth of hospitality by delivering memorable experiences for every guest.
Responsibilities
- Develop and execute HR strategies aligned with the hotel's business objectives, ensuring compliance with corporate HR policies and local regulations
- Oversee recruitment, onboarding, and workforce planning to attract and retain top talent while optimizing labor costs
- Oversee training programs, performance evaluations, and succession planning to support career growth and leadership development
- Guide employee relations, conflict resolution, and labor contract compliance, including grievance handling and negotiations
- Establish and enforce HR policies, ensuring adherence to employment laws, wage and benefit administration, and workplace safety regulations
- Develop and manage the HR budget, ensuring efficient use of resources while supporting hotel operations
- Drive engagement and retention through performance management, professional development, and recognition programs
Requirements
- Extensive HR experience across key functions—recruitment, training, performance management, and employee relations
- Strong understanding of labor laws, employment regulations, and compliance standards
- Commitment to professional ethics, confidentiality, and transparent practices
- Proven ability to lead HR teams and influence organizational culture
- Familiarity with HRIS systems and other HR-related software
- Excellent interpersonal and strategic communication abilities
- Able to adapt to a dynamic hotel environment and support operational needs
Skills
- Hospitality
- Integrity
- Leadership
- Teamwork
- Ownership
- Urgency
- Discipline
- Recruitment
- Training
- Performance Management
- Employee Relations
- HRIS systems
- Strategic Communication
Education Level
- Bachelor’s degree or higher in Human Resources, Business Administration, or related field
About the Company
- At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible.
- As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
- Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune.
- With our suite of world-class brands and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
- Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way.
- Come for the job, stay for the career—and help us make every stay a little more magical.
- Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.