Insurance Customer Service Representative - San Francisco , CA at Insurance Relief | CA, US | Rezi

Insurance Customer Service Representative - San Francisco , CA at Insurance Relief

Insurance Customer Service Representative - San Francisco , CA

Insurance Relief · CA, US

2 days ago

Insurance Customer Service Representative - San Francisco , CA

Insurance Relief · CA, US

2 days ago
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About the Role

Join a rapidly growing tech insurance company that is fundamentally changing the insurance industry by blending cutting-edge technology with a stellar client experience. This role is the face of this transformation, aiming to reshape how society interacts with insurance.

Responsibilities

  • Manage back-to-back inbound and outbound calls.
  • Respond to inquiries regarding client accounts and payments.
  • Serve as the first point of contact for urgent client needs.
  • Complete daily duties such as ensuring invoices are paid and handling account renewals.
  • Document all account activity and maintain an updated list of ongoing duties.

Requirements

  • Administrative, client-facing, or call center experience.
  • Experience with Microsoft Office and Customer Relationship Management (CRM) systems.
  • Customer service background handling a large volume of inbound and outbound calls.
  • 1-2+ years of prior insurance experience is highly desirable.
  • Active Property & Casualty License or willingness to obtain.

Skills

  • Microsoft Office
  • Customer Relationship Management (CRM) systems
  • Bilingual in Spanish is a plus

Location

  • San Francisco, CA

Work Type

  • Monday - Friday workweek

Experience Level

  • Depending on your experience

Education Level

  • Dedicated mentorship and training program with room for growth

Salary/Compensations

  • $50,000-$80,000

Benefits

  • Full suite of benefits including medical, dental, and vision coverage
  • Paid time off and paid holidays

About the Company

  • Rapidly growing tech insurance company looking to fundamentally change how the entire insurance industry works.
  • Blending cutting-edge technology with a stellar client experience.
  • Fast-growing and tech-driven team.