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About the Role
Join a rapidly growing tech insurance company that is fundamentally changing the insurance industry by blending cutting-edge technology with a stellar client experience. This role is the face of this transformation, aiming to reshape how society interacts with insurance.
Responsibilities
- Manage back-to-back inbound and outbound calls.
- Respond to inquiries regarding client accounts and payments.
- Serve as the first point of contact for urgent client needs.
- Complete daily duties such as ensuring invoices are paid and handling account renewals.
- Document all account activity and maintain an updated list of ongoing duties.
Requirements
- Administrative, client-facing, or call center experience.
- Experience with Microsoft Office and Customer Relationship Management (CRM) systems.
- Customer service background handling a large volume of inbound and outbound calls.
- 1-2+ years of prior insurance experience is highly desirable.
- Active Property & Casualty License or willingness to obtain.
Skills
- Microsoft Office
- Customer Relationship Management (CRM) systems
- Bilingual in Spanish is a plus
Location
- San Francisco, CA
Work Type
- Monday - Friday workweek
Experience Level
- Depending on your experience
Education Level
- Dedicated mentorship and training program with room for growth
Salary/Compensations
- $50,000-$80,000
Benefits
- Full suite of benefits including medical, dental, and vision coverage
- Paid time off and paid holidays
About the Company
- Rapidly growing tech insurance company looking to fundamentally change how the entire insurance industry works.
- Blending cutting-edge technology with a stellar client experience.
- Fast-growing and tech-driven team.