Account Representative - State Farm Agent Team Member at Kris Yelverton - State Farm Agent | Binghamton, NY, US | Rezi

Account Representative - State Farm Agent Team Member at Kris Yelverton - State Farm Agent

Account Representative - State Farm Agent Team Member

Kris Yelverton - State Farm Agent · Binghamton, NY, US

1 months ago

Account Representative - State Farm Agent Team Member

Kris Yelverton - State Farm Agent · Binghamton, NY, US

a month ago
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About the Role

As an Account Representative for Kris Yelverton - State Farm Agent, you are vital to daily business operations and customers’ success. You will grow the agency through meaningful customer relations and act as a liaison between customer needs and agency departments. You will improve customers' lives by proactively marketing relevant products and services.

Responsibilities

  • Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service, responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Promote successful and long-lasting customer relations.

Requirements

  • Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
  • Experience in managing customer relationships preferred.
  • Interest in marketing products and services based on customer needs.
  • Communication skills - written, verbal, and listening.
  • Dedicated to customer service.
  • Able to anticipate customer needs.
  • Able to effectively relate to customers.
  • Property & Casualty license.

Skills

  • Sales
  • Customer Relationship Management
  • Marketing
  • Communication
  • Customer Service
  • Needs Assessment

Salary/Compensations

  • Competitive salary

Benefits

  • Simple IRA
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
  • Bonus based on performance
  • Dental insurance
  • Flexible schedule

About the Company

  • Our agency opened in 2014 and has grown into a team of 10 who are focused on developing professionals and delivering strong service to our customers.
  • We offer paid time off, health, dental, and vision coverage, life insurance, retirement benefits, advancement opportunities, and performance-based bonuses.
  • We believe in giving our team the tools and support they need to build a strong future.
  • Our culture is ideal for young professionals looking to take their first step into the professional world.
  • We focus on providing the training, structure, and mentorship needed to become successful insurance and financial professionals.