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About the Role
The Information Services Officer will research, develop, and deliver information services and tools to support staff work tasks and meet evolving office needs. This role is part of a three-person team focused on delivering high-quality service and innovation in information management. Responsibilities may include managing information management projects, such as precedents, repositories, portals, and Intranet content. The role also involves developing policies/procedures and maintaining reference libraries with federated search and AI capabilities.
Responsibilities
- Research, develop, and deliver information services and tools.
- Manage information management projects (precedents, repositories, portals, Intranet content).
- Develop policies and procedures.
- Maintain reference libraries with federated search and AI capabilities.
- Collaborate with team members to deliver high-quality information management services.
Requirements
- Experience delivering information management related projects.
- Ability to obtain and maintain a Negative Vetting Level 1 security clearance.
- Self-motivated, learns new processes and systems quickly.
- Works collaboratively and is solution-focused.
- Delivers with a high level of accuracy and attention to detail.
- Ability to speak confidently at meetings and deliver training.
- Highly developed writing skills.
- Adaptive computer skills for systems like EDRMS (e.g., Content Manager), web publishing software (e.g., Adobe Experience Manager), and MS Word for design styles and templates.
- Must be an Australian Citizen.
Skills
- Information Management
- EDRMS (e.g., Content Manager)
- Web Publishing Software (e.g., Adobe Experience Manager)
- MS Word (design styles and templates)
- Federated Search
- AI Capabilities
Location
- Sydney CBD
Work Type
- Part-time
- Temporary Employment up to 24 months
- Flexible work arrangements available
Experience Level
- Clerk Grade 7/8
Salary/Compensations
- $116,981- $129,492 p.a. base salary
Benefits
- Flexible start & finish working hours
- Annual leave 20 days
- Additional flex leave (up to 18 days per year)
- Opportunities for growth and development
- Supportive environment
- Up to 20 days recreation leave per annum
- Up to 18 days flex leave per annum
- 20 days purchased leave annually
- Inclusive paid parental leave provisions of up to 16 weeks
- Study time up to 4 hours per week
- Extended Leave of up to 44 days after 10 years or up to 30.8 days after 7 years of service
- Employee assistance program
- Coaching services for people leaders and executives
- Annual Flu Vaccination program
- Access to the Fitness Passport program
About the Company
- The NSW Crown Solicitors Office (CSO) provides high-quality and cost-effective legal services to the NSW Government and its agencies.
- The CSO acts as a trusted legal advisor, advising and representing agencies to ensure lawful, effective, and efficient delivery of policies, programs, and projects.
- The organization operates with integrity and professional independence, guided by government sector core values.
- CSO is focused on excellent client service and promoting a culture of continuous improvement.
- CSO provides opportunities for learning, development, and adaptation within an inclusive and supportive environment.
- CSO has adopted a teams-based approach to flexible working, recognizing diverse needs and preferences to enhance flexibility, productivity, and client outcomes.
Equal Opportunity
- The CSO is an equal opportunity employer committed to building a workplace culture that values diversity and inclusion.
- CSO welcomes and encourages applicants from diverse backgrounds, including people with diverse ability, Aboriginal and Torres Strait Islander people, those from culturally and linguistically diverse backgrounds, LGBTQIA+ people, women, and people with caring responsibilities.
- CSO is committed to making improvements in the recruitment process and workplace to ensure all individuals feel safe and supported.