Field Service Engineer - West London at The businesses of Merck KGaA, Darmstadt, Germany | GB | Rezi

Field Service Engineer - West London at The businesses of Merck KGaA, Darmstadt, Germany

Field Service Engineer - West London

The businesses of Merck KGaA, Darmstadt, Germany · GB

2 days ago

Field Service Engineer - West London

The businesses of Merck KGaA, Darmstadt, Germany · GB

2 days ago
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About the Role

As a Field Service Engineer, you will be the technical backbone of our Life Science business, ensuring customers receive the highest quality service and support.

Responsibilities

  • Install and commission instrumentation, predominantly lab water purification systems at various client sites.
  • Perform regular maintenance and servicing to keep systems running smoothly.
  • Diagnose and repair any issues with precision and speed.
  • Validate and calibrate equipment to ensure compliance with industry standards and client specifications.
  • Provide exceptional support and training to customers.
  • Generate leads for new hardware, consumables, accessories, and service contracts via the current CRM tool.

Requirements

  • 2+ years' experience in a hands-on engineering role.
  • Ability to diagnose and troubleshoot issues efficiently.
  • Excellent communication skills and customer-centric approach.
  • Flexibility to travel and adapt to varying work environments.
  • Collaborative mindset and the ability to work independently.

Skills

  • Field service experience is a plus

Location

  • West London area

Work Type

  • Field Service
  • Travel

Experience Level

  • 2+ years

Education Level

  • HNC or equivalent in Engineering or Scientific discipline