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About the Role
Colliers has an exciting opportunity for someone passionate about commercial property management. The Property Administrator will support the Property Management team and assist with the overall management of the real estate portfolio. Strong client relationships are important to you. You enjoy playing a central role in customer care by bringing superior interpersonal skills, attention to detail, and a positive demeanour to everything you do. Your superior communication and organizational skills enable you to respond effectively to tenant inquiries. You exude professionalism, and your customer service skills are second to none.
Responsibilities
- Respond to general day-to-day inquiries from tenants, service providers and contractors, and redirect specific issues to the appropriate staff member for action and resolution.
- Track and distribute lease documents, update the tenant contact list, and prepare welcome packages for new tenants.
- Prepare tenant notices and general correspondence for the Property Manager.
- Assist the operations department with drafting notices and other correspondence for the Property Manager’s approval.
- Assist the Property Manager with obtaining supplier and contractor quotations and tracking contract renewal dates.
- Issue, maintain and track purchase orders as required.
- Assist with the preparation of seasonal work contracts (landscaping, snow removal, etc.).
- Coordinate and distribute tenant welcome and move-out packages.
- Attend and actively participate in staff meetings.
- Review and code invoices.
- Track and coordinate all tenant chargebacks with accounting.
- Work closely with the Property Manager to support budget preparation.
- Prepare monthly property management reports for clients as directed by the Property Manager.
- Maintain the portfolio utility meter database and tenant utility consumption as needed.
- Assist with monthly accounts receivable analysis, including monitoring rental arrears, preparing notifications, demand, and default notices, and following up with tenants to ensure timely payment of monthly rent, as directed by the Property Manager.
- Track Facility Services staff work hours monthly and verify the accuracy of payroll chargebacks from the head office.
- Make any necessary corrections and provide back-up for any discrepancies.
- Coordinate all tenant and building signage with the assistance of the Property Manager.
- Assist with the arrangement and coordination of special projects.
- Other duties as required.
Requirements
- A minimum of 1 to 2 years of related work experience.
- Previous experience in commercial real estate or property management is an asset.
- Experience with retail assets is desirable.
- Advanced skills in Microsoft Office applications (Word, Excel, PowerPoint, and Outlook).
- Knowledge of Yardi would be considered an asset.
- Basic knowledge of accounting is an asset.
- Ability to communicate clearly and concisely, both orally and in writing.
- Possess strong organizational and time management skills with a demonstrated ability to work both independently and within a team environment.
- Exhibit a high level of professionalism and excellent interpersonal skills.
- Strong relationship-building skills; proactive, results-oriented, and resourceful.
- Ability to meet deadlines without compromising accuracy, quality, or attention to detail.
- Applicants must be currently authorized to work in Canada on a full-time basis.
- The employer will not sponsor applicants for work visas.
- Direct applicants only please, no agencies.
Skills
- Microsoft Office
- Word
- Excel
- PowerPoint
- Outlook
- Yardi
- Accounting
- Communication
- Organizational skills
- Time management
- Interpersonal skills
- Relationship-building
- Customer service
Location
- Scarborough
Work Type
- Onsite
- Full-time
Experience Level
- 1-2 years of related work experience
Salary/Compensations
- $59,042 to $65,000
Benefits
- Innovative projects
- Career growth
- Industry-leading training and development programs
- Comprehensive and flexible benefits package
- Competitive compensation
- Collaborative culture
- Diversity, Equity & Inclusion Program
- Eight Employee Resource Groups (ERGs)
- Global network
About the Company
- Colliers is one of Canada’s leading commercial real estate services firms, driven by its mission to accelerate success for its people, clients, and communities.
- Colliers has been recognized as a top employer on a number of prestigious lists, including Best Workplaces in Canada and Best Workplaces with Most Trusted Executive Teams.
- Colliers is a global team of 28,000 professionals across 70 countries.
Equal Opportunity
- Colliers is an equal opportunity employer and values diversity in its workforce.
- Colliers encourages applications from all qualified individuals and will accommodate applicants' disability-related needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process.
- If you require a disability-related accommodation to participate in the recruitment process, please contact the recruitment team by email at careers@colliers.com.