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About the Role
Manage high-value commercial property claims from start to finish, ensuring exceptional service delivery for clients and their customers. Take ownership of complex cases involving material damage and business interruption, applying expertise to investigate and resolve claims efficiently and cost-effectively.
Responsibilities
- Manage high-value commercial property claims from start to finish.
- Investigate and resolve complex claims involving material damage and business interruption.
- Work closely with desk-based Adjusting Executives and other specialists.
- Meet client service level agreements.
- Maintain high standards of quality and compliance.
- Build strong relationships with policyholders, insurers, and contractors.
- Communicate complex details clearly.
- Negotiate fair settlements.
Requirements
- Proven track record in handling major and complex loss claims.
- Strong IT skills.
- A full UK Driving Licence.
- Ability to travel by car.
- Market awareness and account management experience is an advantage.
Skills
- Major & Complex Loss expertise.
- Handling high-value claims.
- Excellent communication skills.
- Negotiation skills.
Location
- London
Work Type
- Permanent
- Flexible working from our office or your home
Experience Level
- Seasoned professional
Education Level
- ACII or ACILA qualifications (ideal)
Salary/Compensations
- Competitive, based on skills, experience, and qualifications
Benefits
- Company car or allowance
- Self Invested Personal Pension Scheme (SIPP)
- 25 days holiday plus bank holidays
- Private healthcare plan (including pre-existing conditions)
- Life assurance
- Employee assistance programme
- Wellbeing and digital GP apps
- Group Income Protection
- Voluntary flexible benefits (green car scheme, health assessment, travel insurance, dental cover, cycle to work scheme, season ticket loan)
- Discounts on various products and services
About the Company
- Sedgwick is a global leader in the insurance landscape, dedicated to helping people facing the unexpected.
- We foster a caring culture and support work-life balance.
- Sedgwick University offers comprehensive training programs, including over 15,000 on-demand courses, role-specific training, and opportunities for formal education.
Equal Opportunity
- Zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.