Patient Service Representative at Silver Cross Hospital | NY, US | Rezi

Patient Service Representative at Silver Cross Hospital

Patient Service Representative

Silver Cross Hospital · NY, US

1 months ago

Patient Service Representative

Silver Cross Hospital · NY, US

a month ago
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About the Role

Greets, instructs, directs, schedules, registers, and performs check-in duties for patients. Serves as a liaison between patients and medical support staff. Establishes and maintains a positive attitude with patients, visitors, and fellow employees by helping each other in areas when needed. Demonstrates knowledge of age-specific competencies and the skills necessary to provide services appropriate to the age and demographic served. Ability to establish and maintain working relationships with patients, employees, medical office staff, visitors, and the public.

Responsibilities

  • Greets patients
  • Instructs patients
  • Directs patients
  • Schedules patients
  • Registers patients
  • Performs patient check-in duties
  • Serves as a liaison between patients and medical support staff
  • Establishes and maintains a positive attitude with patients, visitors, and fellow employees
  • Helps colleagues in areas when needed
  • Demonstrates knowledge of age-specific competencies
  • Provides services appropriate to the age and demographic served
  • Establishes and maintains working relationships with patients, employees, medical office staff, visitors, and the public

Requirements

  • High School graduate or GED
  • Prefer 3 years work experience, preferably in a medical office setting or hospital
  • Knowledge of medical terminology is desirable
  • Microsoft Office experience (Outlook, Word, Excel)
  • Preferably experience on an electronic medical record

Skills

  • Microsoft Office
  • Outlook
  • Word
  • Excel
  • Electronic medical record experience
  • Medical terminology knowledge
  • Age-specific competencies

Location

  • SCMG MANHATTAN

Work Type

  • Part-time
  • Variable weekday and weekend shifts
  • One evening per week until 6pm

Experience Level

  • 3 years preferred

Education Level

  • High School graduate or GED

Salary/Compensations

  • $17.99 - $22.48

Benefits

  • Medical, Dental and Vision plans
  • Life Insurance
  • Flexible Spending Account
  • Other voluntary benefit plans
  • PTO and Sick time
  • 401(k) plan with a match
  • Wellness program
  • Tuition Reimbursement
  • 401(k) Savings plan with a potential match for registry employees

About the Company

  • Silver Cross Hospital is an extraordinary place to work.
  • Known for a culture of excellence and delivery of unrivaled experiences for patients, their families, the communities served, and employees.
  • Silver Cross Medical Groups offer a comprehensive benefit package.