Sales Manager at Marriott | SG | Rezi

Sales Manager at Marriott

Sales Manager

Marriott · SG

1 months ago

Sales Manager

Marriott · SG

a month ago
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About the Role

This position is accountable for proactively soliciting and handling sales opportunities, ensuring business is turned over properly and in a timely fashion for proper service delivery. It focuses on building long-term, value-based customer relationships to achieve sales objectives and personal sales goals.

Responsibilities

  • Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.
  • Builds and strengthens relationships with existing and new customers to enable future bookings through sales calls, entertainment, FAM trips, and trade shows.
  • Develops relationships within the community to strengthen and expand the customer base for sales opportunities.
  • Manages and develops relationships with key internal and external stakeholders.
  • Provides accurate, complete, and effective turnover to Event Management.
  • Participates in sales calls with members of the sales team to acquire new business and/or close on business.
  • Executes and supports the operational aspects of business booked, including generating proposals, writing contracts, and customer correspondence.
  • Identifies new business to achieve personal and location revenue goals.
  • Understands the overall market, including competitors’ strengths and weaknesses, economic trends, and supply and demand, and knows how to sell against them.
  • Closes the best opportunities for the location based on market conditions and location needs.
  • Gains understanding of the location’s primary target customer and service expectations, offering better business solutions by understanding their business, business issues, and concerns.
  • Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
  • Services customers to grow share of the account.
  • Executes and supports the company’s customer service standards.
  • Provides excellent customer service consistent with the daily service basics of the company.
  • Sets a positive example for guest relations.
  • Interacts with guests to obtain feedback on product quality and service levels.

Requirements

  • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.
  • 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.

Experience Level

  • 3 years experience in the sales and marketing or related professional area (with a 2-year degree)
  • 1 year experience in the sales and marketing or related professional area (with a 4-year bachelor's degree)

Education Level

  • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major
  • 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major

About the Company

  • The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences.
  • Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure.
  • All Autograph Collection hotels look to attract The Individualist, the brand's target consumer.
  • The Individualist is someone who uses travel as an opportunity to add to their personal narrative.
  • In joining Autograph Collection, you join a portfolio of brands with Marriott International.
  • Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Equal Opportunity

  • Marriott International is dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.
  • We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.
  • We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.