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Don't guess if your resume is good enough.
See how it scores against the Front End Associate/Cashier posting at SPECS FAMILY PARTNERS LTD — free, in seconds.
About the Role
Individuals in this role provide extraordinary shopping experiences to guests and exceptional service at checkout. They are responsible for assisting customers with purchases, handling transactions, and maintaining store appearance.
Responsibilities
- Know and actively demonstrate daily our Company Mission Statement and Core Values.
- Maintain uniform standards as detailed in the Employee Manual for all worked hours.
- Greet guests with a smiling face and helpful demeanor, using the Guest Services script.
- Operate cash register or electronic scanner and look up products as needed.
- Ensure proper pricing by scanning the correct barcode.
- Properly use and maintain computers, registers, and scanner equipment.
- Suggestively sell items to guests at the register and offer add-on items, including the charity of the month.
- Monitor merchandise brought to the register by stockers to ensure accurate charges.
- Redeem coupons and weigh produce items when required.
- Kindly ask the guest to read and answer the pin pad question before starting the transaction.
- Check acceptable identification to ensure legal sales, using best practices and professionalism.
- Receive cash, checks, debit cards, credit cards, or gift cards.
- Issue receipts and any change due.
- Accurately count change back to the guest.
- Bag or box merchandise, using business-minded practices for bags and bottle protectors.
- Assist with carry-outs when needed and feasible.
- Compute and record totals of all transactions on daily record sheet.
- Call the code for a cash drop as soon as the limit has been reached to maintain proper till balance.
- Keep work area clean and neat, and do not overstock counter with merchandise.
- Count down drawer at end of shift and prepare final drop.
- Answer questions and provide information to guests.
- Resolve guest complaints with courtesy and respect.
- Avoid conversations with coworkers when guests are present.
- Avoid use of personal cell phone while on the sales floor.
- Stock shelves and check price tags as needed.
- Monitor checkout station, ensuring all needed tools are in stock.
- Prepare assigned areas for inventory and assist in the inventory process if needed.
- Carry out directives of management efficiently.
- Fulfill responsibilities with care and attention to detail.
- Practice teamwork and cooperation with others.
- Possess time management skills and be able to prioritize tasks.
- Manage stress in a fast-paced environment.
- Stand for most of shift, bend and walk occasionally.
- Use arms, hands, and fingers to feel, handle, reach, and lift.
- Lift and/or move up to 25 pounds regularly and up to 50 pounds or more occasionally using proper lifting techniques and tools.
- Push and/or pull 50-100 pounds or more occasionally.
- Communicate with and understand team members and guests.
- See product and payment methods.
- Work in accordance with all safety regulations.
- Perform other projects and tasks assigned by management, including cleaning restrooms.
- Maintain attendance and timeliness.
- Perform each essential duty satisfactorily.
Requirements
- Must be over the age of 21.
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
- Maintain a valid TABC Beverage Sellers Permit.
- Maintain a valid Food Handlers Permit (in some cases).
- Previous experience in retail or customer service preferred.
- Familiarity with cash handling procedures.
- Knowledge of basic math for cash transactions.
- Strong communication skills, including phone etiquette.
Skills
- Cashiering
- Customer service
- Communication
- Mathematical skills (addition, subtraction, multiplication, division, discounts, percentages)
- Teamwork
- Time management
- Stress management
- Bilingual skills (plus)
Location
- Austin, TX
Work Type
- Full Time
- Part-time
Experience Level
- Cashiering experience preferred
- Willing to train
Education Level
- High school diploma or GED preferred
Salary/Compensations
- Undisclosed
Benefits
- Paid time for TABC course completion (up to 3 hours)
About the Company
- Spec's Family Partners