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About the Role

The Lead Food Service Worker supports the daily operations of various food service operations. This role assists in leading dining staff by ensuring high-quality food preparation, compliance with food safety standards, and overall customer service.

Responsibilities

Assist in leading dining staff by providing direction during meal service and ensuring assigned tasks are completed efficiently.
Train new and existing staff on proper food handling, safety procedures, customer service expectations, and station setup.
Manage daily area work assignments ensuring smooth workflow.
Communicate professionally and effectively with staff, supervisors, and/or customers throughout shift.
Maintain current knowledge of all areas of responsibility.
Provide support throughout the dining units as needed.
Assist in preparing, cooking, and serving a variety of meals in a high-volume, fast-paced environment.
Serve high-quality food products which may include performing short-order, made-to-order cooking, and customized drinks using commercial production and kitchen equipment.
Read, follow, and execute recipes based on culinary standards.
Maintain concise menu and product knowledge and ensure customer satisfaction with drink/food quality.
Set up, stock, clean, and replenish the serving area before/during service.
Break down and clean all serving areas, workstations, and equipment after service.
Restock shelves, beverage stations, and convenience store merchandise as needed.
Ensure detailed cleaning tasks are completed throughout the shift.
Track inventory levels, assist with ordering supplies, and minimize food waste.
Provide excellent customer service to internal and external customers by greeting and assisting customers, ensuring a professional and enthusiastic demeanor.
Operate the point-of-sale (POS) system, process meal plan, cash, and credit card transactions accurately.
Monitor food presentation and quality, maintaining portion control and attractive display standards.
Ensure compliance with food safety and sanitation guidelines.
Store food in designated areas following wrapping, dating, and rotation procedures.
Maintain temperature logs throughout shift and ensures food is cooked and maintains appropriate temperature throughout service.
Avoid cross-contamination and actively monitor food levels and quality.
Follow work safety guidelines and utilize proper PPE as needed.
Maintain cleanliness and organization of kitchen, service areas, and dining spaces.
Maintain and replenish service supplies, including condiments and napkins.
Assist in maintaining cleanliness and sanitation in all areas, including dining rooms, kitchens, dish areas, and bathrooms.
Tasks include but not limited to sweeping, mopping, cleaning surfaces, walls, and windows.
Report emergencies and equipment issues.
Adhere to University policies regarding time and attendance, training, and compliance.
Complete and maintain required food safety training, including Texas Food Handler Safety.
Adhere to UHD cash handling guidelines.
Complete paperwork related to cashier operation, including transfer of funds reports, closing reports, cash reconciliation sheets, and deposit envelopes.
Other duties as assigned.

Requirements

Two years of experience working and preparing food in a restaurant, commercial, or institutional facility.
Experience training or leading staff in a restaurant, commercial, or institutional food facility.
Experience with operating standard kitchen equipment.
Ability to complete and maintain Food Safety Training required by University Housing and Dining.
Relevant education and experience may be substituted as appropriate.
Resume/CV
3 work references with their contact information; at least one reference should be from a supervisor
Letter of interest
If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form.
You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States.
Documents need to be presented no later than the third day of employment.
The successful candidate will be required to successfully complete testing for strength and agility prior to employment.

Skills

Food preparation
Food safety
Customer service
Staff training
Kitchen equipment operation
Point-of-sale (POS) system operation
Cash handling
Inventory management
Basic computer skills
Multi-tasking

Location

UT MAIN CAMPUS

Work Type

Full-time

Experience Level

Lead
Three or more years of experience working and preparing food in a restaurant, commercial, or institutional facility using commercial kitchen equipment.
Two years or more of experience as a cashier in a food service operation utilizing point-of-sale (POS) systems
One or more years of experience training or leading staff in a restaurant, commercial, or institutional food facility.
Customer service experience in a high-volume food service operation.
Experience following recipes.

Education Level

Texas Food Handler Safety certification

Salary/Compensations

$45,760 + depending on qualifications

Benefits

100% employer-paid basic medical coverage at hire
Free Capital Metro bus rides
Retirement contributions
Uniform provided
Longevity pay
Paid vacation, sick time, and holidays
Career growth & professional development
$2.00 per hour shift differential pay for hours worked during designated evening and weekend shifts

About the Company

UT Austin offers a competitive benefits package.
The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

Equal Opportunity

The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action.
The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.