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About the Role
The Environmental Services (EVS) Project Engineer is an experienced "operator without a portfolio" who provides flexible support to prospective, new, and existing accounts. This role involves conducting facility surveys, assisting with presentations, planning and executing new business start-ups, auditing and re-engineering existing accounts, training personnel, and performing other operations, program development, teaching, research, or troubleshooting assignments. The Project Engineer must be knowledgeable and fluent in EVS and support service programs.
Responsibilities
- Successfully builds relationships at all levels of the client, customer, and Company organizations.
- Manages multiple business goals and priorities to achieve Client Satisfaction and Client Retention.
- Works closely with the IS Department, recommending system changes or modifications.
- Collects and analyzes facility data to develop appropriate staffing levels.
- Identifies and addresses operational issues and develops action plans for quality and service improvements.
- Implements all TouchPoint programs according to business proposals and Company standards.
- Performs Operations Audits as needed.
- Provides support, training, and recommendations to the on-site management team.
- Provides orientation and management training to existing and new management teams.
- Provides as-needed support for payroll transitions, marketing/communications, and operations.
- Performs additional duties as assigned.
Requirements
- Must be willing to travel 85% of the time across the US.
- Must be willing to work a flexible schedule including ten days on/four days off, and evenings/weekends/holidays.
- Must be willing to be a hands-on manager.
- Must be based within reasonable commuting distance of a major airport/city hub.
- Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.
- Will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws.
- Certain positions may require Florida Level 2 background screening.
Skills
- Environmental services/housekeeping management experience at a large volume account or similar setting.
Location
- US
Work Type
- Full-time
Experience Level
- Experienced
Education Level
- Associate's Degree required, depending on experience
- Bachelors Degree preferred
Salary/Compensations
- $120,000 per year
Benefits
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Paid Parental Leave
- Holiday Time Off (varies by site/state)
- Personal Leave
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
About the Company
- TouchPoint, Support Services, provides customer-focused support services, including healthcare housekeeping, laundry processing management, patient transportation, and food service.
- TouchPoint is a compilation of the most committed and talented individuals working in the industry today.
- Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients.
- TouchPoint is a member of Compass Group USA.
- Compass Group is an equal opportunity employer.
Equal Opportunity
- Compass is committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
- We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.