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About the Role
Five Iron Golf is seeking a Host to oversee all aspects of the front desk and report directly to the General Manager. The role involves welcoming guests, managing reservations, and providing information about venue offerings.
Responsibilities
- Welcome guests to the venue with a smile and positive 5i attitude
- Provide accurate wait times and monitor waiting lists
- Manage reservations in MindBody, our booking software
- Escort customers to assigned simulator or bar areas
- Provide information on specials as well as memberships and league information
- Acknowledge customers upon their departure
- Coordinate with wait staff about available simulator options
- Maintain a clean reception area
- Answer incoming calls and address customers’ inquiries
- Assist other staff as needed
Requirements
- Golf, server, and/or hospitality experience encouraged but NOT required
- Experience in managing reservations
- Demonstrable customer-service skills
- Excellent communication skills both on the phone and in-person
- Strong organizational skills with the ability to monitor all simulators and bar area
- Availability to work various shifts as needed
Skills
- Customer service
- Communication
- Organization
- Reservation management
Work Type
- Part time
Salary/Compensations
- $11.35/hr + tips
Benefits
- Health, Dental, and Vision insurance*
- Long and Short Term Disability*
- Accident and Critical Illness Insurance*
- 401K *
- Meals while working are included for free
- Benefits only apply to Full-Time Employees
About the Company
- Backed by Callaway Golf and Danny Meyer’s Enlightened Hospitality Investments, Five Iron blends world-class technology with hospitality-driven service across its sports bars, restaurants, and entertainment venues.
- With 35 locations open and more than 50 in the pipeline worldwide, the brand is expanding its reach while remaining rooted in innovation, inclusivity, and community connection.
- As we expand, we are looking for team-oriented employees who help continue our most important tradition; providing outstanding customer service.
Equal Opportunity
- Five Iron Golf is committed to celebrating diversity and creating an inclusive environment for employees of all backgrounds.
- Five Iron Golf provides Equal Employment Opportunity to everyone and complies with all applicable Federal, State and Local laws governing nondiscrimination in all locations.
- Five Iron Golf will consider all requests for reasonable accommodations as required.