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About the Role
As Deployment Strategist at Linero, you will own the customer journey from initial scoping through go-live and beyond, with full responsibility for execution. This role requires technical fluency, strong operational judgment, and the ability to operate inside the world’s most complex organizations.
Responsibilities
- Own the end-to-end customer journey: from initial scoping through deployment, go-live, and ongoing success
- Serve as the primary point of contact for enterprise customers across the full lifecycle
- Lead discovery and scoping sessions to understand technical environments, workflows, and requirements
- Drive deployments forward by coordinating closely with engineering, product, and forward deployed engineers
- Manage complex, concurrent rollouts across multiple enterprise customers
- Identify and resolve blockers - technical, organizational, or otherwise - before they impact progress
- Build and refine deployment playbooks, documentation, and processes that scale with the customer base
- Surface product gaps, integration patterns, and customer feedback to engineering and product teams
- Build deep, trusted relationships with stakeholders across technical, legal, compliance, and executive functions
Requirements
- 4+ years of experience in implementation management, technical project management, solutions engineering, customer success, or management consulting, with meaningful exposure to enterprise software and complex client engagements
- Technical enough to engage credibly with engineering teams and understand integration complexity
- Exceptional project management skills; you can run multiple complex workstreams simultaneously without losing the thread on any of them
- Outstanding communication and relationship management skills; you are trusted by customers and internal teams alike
- A deep appreciation for organizational dynamics — you navigate complex institutions with sensitivity and care, building trust across different stakeholders
- Familiarity with enterprise systems and integration environments is a strong plus
- A calm, solutions-oriented presence under pressure
- Based in New York City
- Applicants must be U.S. persons (citizens, lawful permanent residents, refugees, or asylees) as defined under applicable U.S. law.
Skills
- Technical fluency
- Operational judgment
- Project management
- Communication
- Relationship management
- Organizational dynamics
- Enterprise systems
- Integration environments
Location
- New York City
Work Type
- On-site
- Remote (initial period)
- Relocation assistance
Experience Level
- 4+ years of experience
Salary/Compensations
- Competitive compensation commensurate with experience
Benefits
- Early equity
- Health, dental, and vision
About the Company
- Linero is building the operational infrastructure that ensures the world's most sensitive technologies reach the right hands, and never the wrong ones.
- Our customers include some of the most consequential companies in the world: leading AI labs, aerospace and defense primes, semiconductor giants, quantum computing pioneers, and companies pushing the frontier in chemicals, advanced manufacturing, and robotics.
- We are an AI-native, venture-backed company creating a new category of software at the intersection of national security, industrial infrastructure, and enterprise AI.
Equal Opportunity
- Linero is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
- This role requires access to export-controlled information. Applicants must be U.S. persons (citizens, lawful permanent residents, refugees, or asylees) as defined under applicable U.S. law.