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About the Role
Acquire high-value customers and deliver an exceptional customer experience to drive acquisition within the Small Business segment. This role offers a career development opportunity within a high-performing team.
Responsibilities
- Prospect new customers through existing leads and cold calling to promote lead and revenue generation.
- Ensure effective usage of Salesforce to track and report pipeline, acquisition results, and market conditions.
- Act as the interface between Amex and the customer to resolve any application processing issues.
- Attend relevant industry and partner conferences, tradeshows, and networking events.
Requirements
- Adaptability to working in a regulated industry, with a focus on compliant selling practices.
- Previous experience in consultative B2B Sales and account management.
- Proven track-record of acquiring new business and exceeding sales targets in a phone-based environment.
- Experience in stakeholder engagement, and developing and implementing sales strategies.
- Strong computer literacy skills with proficiency in CRM systems and Microsoft Office.
- Outstanding communication skills, both written and spoken.
- Strong relationship building skills, with experience working with partners at senior levels.
- Passion for onboarding new customers and initiating spend enablement activities.
- Understanding of the Small Business segment.
- Ability to effectively build and manage a sales pipeline.
Skills
- Salesforce
- CRM systems
- Microsoft Office
- Consultative B2B Sales
- Account management
- Stakeholder engagement
- Sales strategy development
- Pipeline management
- Relationship building
Location
- Hybrid
- Onsite
- Virtual
Work Type
- Hybrid
- Onsite
- Virtual
Salary/Compensations
- Competitive base salaries
- Bonus incentives
Benefits
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
About the Company
- American Express has a 175-year history of innovation, shared values, and Leadership Behaviors.
- The company is committed to backing its customers, communities, and colleagues.
- Operations focus on delivering differentiated products, world-class customer service, and a strong risk mindset to uphold trust, security, and service.
- Team Amex offers support for holistic well-being, opportunities for skill development, leadership growth, and career advancement.
- Employee voices and ideas are valued, and work contributes to defining the future of American Express.
Equal Opportunity
- Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.