Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

Tailor your resume to this Mobile Senior Program Coordinator role.

Rezi rewrites your resume against Bernal Heights Neighborhood Center's job description. Free.

Resume score gauge reading 58 out of 100

Don't guess if your resume is good enough.

See how it scores against the Mobile Senior Program Coordinator posting at Bernal Heights Neighborhood Center — free, in seconds.

About the Role

The Mobile Senior Services Coordinator plays a proactive role in assisting active and at-risk seniors in accessing and receiving social services to enable them to remain independent and well-supported at designated Housing sites. This position serves seniors and adults with disabilities in San Francisco by providing social services, wellness activities, referrals, and support. The role also requires direct administrative and operational support, overseeing volunteers and instructors, and demonstrating initiative, strong organization, outreach, follow-up, and follow-through skills.

Responsibilities

Complete intakes and assessments for incoming participants for the Active Senior Program and complete data entry using the DAAS GetCare system.
Complete participant charting, monthly reports, and other documentation as required by BHNC and funding sources.
Provide direct short-term social services such as completing applications, translations, reviewing correspondence, information and referrals, and arranging for care for participants.
Evaluate client needs, follow-up, and document progress notes to ensure quality service delivery.
Provide administrative support during programming for activities, field trips, newsletters, and translations.
Provide outreach to frail, at-risk elders and disabled adults with low incomes at the sites to encourage participation.
Schedule and coordinate meetings with the advisory board and assist in outreach to increase board membership.
Assist in the implementation of schedules and duties for instructors (volunteer or paid).
Work with property management to resolve or assist clients with needs at the housing sites.
Maintain comprehensive records on the selection, training, and activities of volunteers.
Provide recommendations for program improvements and alterations.
Respond to public inquiries to provide information on volunteer programs.
Attend all BHNC meetings, events, and activities as requested, including monthly Senior Staff, BHNC Staff, and advisory committee meetings.
Perform other duties as assigned.

Requirements

Must be 21 years or older.
Must have a valid Driver's License.

Skills

Proficient computer skills.
Strong verbal and written communication ability.
Experience with Microsoft Office Programs (Word, Excel, PowerPoint).
Experience with Google Suite (Docs, Sheets, Slides, Drive, Calendar, Forms).
Experience with Slack preferred.
Experience with Asana preferred.
Experience or desire to learn data entry into DAS GetCare database.
Ability to work in an active setting with staff and volunteers.
Ability to work a schedule from 9:00 am - 5:00 pm, Monday - Friday.
Ability to provide excellent customer service.
Ability to interact with and positively engage people of various social, ethnic, cultural, linguistic, religious, economic, and educational backgrounds.
Demonstrates awareness and ability to address the cultural needs of the targeted population.
Ability to perform simple addition and subtraction; copying figures, counting, and recording.
Ability to observe and troubleshoot issues.
Ability to deal with multiple tasks and prioritize accordingly.
Desire and ability to work as a member of a team.
Ability to maintain confidential and sensitive information.
Strong organizational skills with attention to details, consistently able to follow up and follow through on assignments.
Ability to lead with initiative.
Strong sense of accountability and responsibility.
Ability to adapt to changes in a highly energetic work environment.
Respond effectively and efficiently to all emergency and disciplinary situations.
Ability to de-escalate and respond to crises situations appropriately.
Seeks guidance when situations arise that may not be covered by established policies and procedures.
Superior verbal and written communication skills.
Strong time management and organization skills.
Excellent demonstration of interpersonal and collaboration skills.
Occasional standing, walking up or down stairs, stoop, kneel, and crouch.
Light Work: Exerting 10-20 lbs occasionally.
Physically active position.

Location

San Francisco

Work Type

Full-time

Experience Level

Two year prior experience working with seniors and disabled adults preferred.
One year prior experience outreach, engagement, community work preferred.
2 years of experience coordinating staff or volunteers, scheduling, and event planning.

Education Level

BA degree, or AA/AS or 3 years of social services, community experience, preferably working with older adults and adults with disabilities.

About the Company

Bernal Heights Neighborhood Center (BHNC) is a non-profit community-based multi-service agency founded in 1978.
BHNC's mission is to preserve and enhance the ethnic, cultural, and economic diversity of Bernal Heights and surrounding neighborhoods, promoting community action to build a just and equitable community for all.
BHNC focuses on the needs of people with low and moderate incomes.
BHNC accomplishes its mission by developing affordable housing, providing linguistically and culturally responsive services to vulnerable adults, seniors, youth, and their families, and developing leaders to advocate for community needs.
BHNC has five key program areas: Housing Development and Rehabilitation, Senior Programs, Youth Programs, Employment Programs, and Community Organizing.
BHNC serves a thousand youth, adults, and seniors annually from offices in Bernal Heights and the Excelsior.
BHNC programs raise funds from the public sector, housing development and management, foundations, local businesses, and individuals.