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About the Role
As a Senior Product Designer with one of the Home Buying Crews at CommBank, you will be instrumental in crafting complex, seamless, accessible, and effective digital experiences for staff and customers, empowering more Australians to achieve home ownership and ensure a sustainable and resilient future.
Responsibilities
- Lead end-to-end design for mission-critical initiatives.
- Rapidly uncover problems and iterate toward validated, high-quality solutions.
- Partner with Product and Engineering to deliver measurable outcomes.
- Design intuitive, efficient workflows for staff users.
- Plan and facilitate user research, testing, and insight synthesis.
- Translate complex business and system requirements into clear experiences.
- Use and evolve the design system for scalable, accessible delivery.
- Collaborate with engineers using AI-enabled tooling.
- Facilitate workshops and alignment sessions to drive clarity and momentum.
Requirements
- Extensive experience designing digital/staff products end-to-end in cross-functional product teams.
- Proven ability to lead discovery and delivery activities with customers, product, and engineering stakeholders.
- Deep understanding of human-centred design methodologies and how to apply and execute them pragmatically in a fast-paced agile environment.
- Excellent interaction and UI design skills, with an eye for detail and craft.
- Experience designing for complex systems, services, or platforms, not just isolated features.
- Strong understanding of the principles and interaction models required to design responsible, and scalable AI powered experiences.
- Strong collaboration and communication skills.
- Proficiency with modern design tools (e.g., Figma, Adobe Creative Suite).
- Basic understanding of front-end technologies (HTML, CSS, components, design tokens).
- Comfortable navigating ambiguity and complexity, balancing user needs with business goals.
- Experience with metrics-driven product development (e.g., running experiments, A/B testing, usage funnels data).
- Passion for mentoring others and uplifting the broader design craft in the organisation.
- A portfolio that showcases end-to-end product design thinking, craft, and measurable impact.
Skills
- Figma
- Adobe Creative Suite
- HTML
- CSS
- Human-centred design
- Interaction design
- UI design
- AI powered experiences
- Metrics-driven product development
- User research
- Testing
- Insight synthesis
- Workshop facilitation
- Collaboration
- Communication
Location
- Sydney
Work Type
- Permanent
- Hybrid
Experience Level
- Senior
Benefits
- Coaching
- Learning budgets
- Design community support
About the Company
- At CommBank, we’re transforming banking to enhance the financial health of our customers and communities.
- We’re keen to support you with the next step in your career.