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About the Role
This role involves owning the end-to-end product design for credit offerings, focusing on creating user-friendly experiences within a conversational interface and future native iOS/Android applications. You will collaborate closely with a lead credit designer and the Credit PM in an async-first environment.
Responsibilities
- Widen credit access for underserved users through the design of borrowing flows, disclosures, repayment, and transaction history.
- Design for a conversational, AI-native medium, addressing challenges like failure, latency, trust, and act-vs-ask within chat windows and defining future native experiences.
- Integrate compliance and legal/risk requirements as core components of the product experience.
- Ground design decisions in evidence through evaluative testing and lightweight discovery.
- Maintain brand consistency by ensuring Credit experiences align with the overall Félix conversational approach.
- Influence team processes, including hiring, critique, and the development of the design system.
Requirements
- 4+ years of experience designing consumer products with a strong emphasis on visual and interaction design, and end-to-end UX.
- Ability to contribute at both pixel and strategic levels, reframing patterns and defending design tradeoffs.
- Native or near-native Spanish proficiency and advanced English skills.
- Deep Figma fluency and experience shipping at least two mobile products end-to-end.
- Research fluency to conduct evaluative testing and discovery, with the judgment to involve researchers when necessary.
- Fluency with AI as a creative partner (e.g., Cursor, Claude Code, Claude Design, Codex) to enhance craft.
- High tolerance for constraints, including legal requirements, risk rules, and unavoidable failure states.
- Comfort working with speed and ambiguity in an open, fast-shipping environment.
- Clear communication, early critique invitation, and proactive work sharing for feedback.
- A portfolio link is required for consideration.
- Equivalent competencies to the listed requirements will be considered.
- Bonus: Experience in lending, credit, banking, regulated domains, or conversational AI products.
Skills
- Visual design
- Interaction design
- End-to-end UX
- Figma
- Research
- AI as a creative partner
- Conversational design
Location
- Remote
Work Type
- Fully remote (transitioning to hybrid)
Experience Level
- 4+ years
Salary/Compensations
- Competitive salary
Benefits
- Initial stock options grant
- Annual performance bonus
- Health, dental, and vision plans
- Continuous learning opportunities
- Unlimited PTO
- Paid parental leave
About the Company
- Félix is building the indispensable financial companion for Latinos in the US, combining AI-powered conversational interface with real-time financial infrastructure.
- The company focuses on making cross-border money movement easy, starting with remittances and expanding into credit, savings, and wallet services.
- Félix is a hyper-growth Series C company backed by over $300 million in funding from prominent investors.
- The company has been recognized as an “Endeavour Entrepreneur” and received the CrossTech Fintech Startups Award.
- Félix is driven by a mission to serve an underserved community with urgency, focus, extreme ownership, and a collaborative, transparent approach.
Equal Opportunity
- Félix is committed to providing equal employment opportunities to all qualified employees and applicants without regard to race, religion, nationality, sex, sexual orientation, gender identity, age, or disability.
- This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, training, compensation, benefits, and termination.