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About the Role
The Workflow Administrator ensures transaction requests are received, logged, ticketed, and distributed efficiently, meeting turnaround time requirements. This role involves collaboration with other Operations department functions, balancing volumes and priorities, and performing administrative duties within the Operations Group.
Responsibilities
- Prepare, log, and scan incoming transaction requests for virtual remote processing.
- Prioritize processing of items with regulatory requirements to ensure compliance.
- Respond promptly to daily inquiries from internal clients, ensuring timely and accurate assistance.
- Develop a thorough knowledge and understanding of client services offered to security holders.
- Stay up-to-date on circumstances affecting security holders, especially security transfer requirements.
- Ensure compliance with policies, procedures, and regulatory requirements.
- Keep operational procedures and guidelines up-to-date and enhance them as needed.
- Strengthen the risk framework by acting as first line of defense and implementing relevant controls.
- Streamline process flows and develop initiatives to increase added value for clients, their shareholders, and the company.
- Perform other duties and responsibilities as assigned.
Requirements
- 1 to 3 years of working experience in an office environment and/or financial industry.
- Proficiency in Microsoft Office and/or Google Suite applications.
- Ability to prioritize, multi-task, and meet strict deadlines.
- High level of attention to accuracy and detail.
- Friendly, service-oriented individual with good communication skills.
- Must be authorized to work in the country where the position is located.
Skills
- Microsoft Office
- Google Suite
- Macros
- Apps Scripts
Location
- Toronto, ON
Work Type
- Fully in office (5 days/week)
Experience Level
- 1-3 years
Salary/Compensations
- $22/h - $24/h CAD
Benefits
- Cloud-first and hybrid workstyle
- Generous time-off and leaves
About the Company
- The TMX group of companies includes leading global exchanges such as the Toronto Stock Exchange and Montreal Exchange, along with innovative organizations enhancing capital markets.
- We are a global team connecting cross-functionally, traversing industries and geographies to advance global economic growth and propel progress.
- Through idea exchange, collaboration, and a nimble operating model, we power critical systems, fuel capital formation and innovation, and bring opportunity to business visionaries, consumers, and our team.
- TMX offers excitement in exploring emerging technology, innovation, ventures, and digital finance.
- We provide connection through multicultural city hubs, fostering belonging and global impact.
- Our work drives mission-critical systems for global economic advancement, innovation, and growth.
- We promote wellness through empathetic leadership, flexibility, balance, and supportive programs.
- TMX encourages growth through a growth mindset and business expansion.
Equal Opportunity
- TMX is committed to creating and sustaining a collegial work environment in which all individuals are treated with dignity and respect and one which reflects the diversity of the community in which we operate.
- We provide accommodations for applicants and employees who require it.