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About the Role
Save-On-Foods is seeking a Department Manager, Deli for its Austin location in Coquitlam, BC. This role involves leading the department, ensuring operational excellence, and fostering a positive team environment focused on customer service.
Responsibilities
- Lead the department, acting as a coach, mentor, and resource while fostering a positive team environment focused on Always Customer First service.
- Deliver operational excellence through customer experience, health and safety, food safety, and merchandising.
- Engage and retain team members through training, performance management, rewards/recognition, and succession planning.
- Communicate key messages and business objectives to team members, ensuring alignment with organizational goals.
- Review and analyze financial reports, identify opportunities to improve performance, and present KPIs to the management team.
- Analyze business/HR metrics and dashboards of the department.
- Support the implementation of strategies to grow sales and customer loyalty.
- Lead inventory counts/period end of the department and resolve issues as required.
- Perform all job duties throughout the department as needed, including lifting weight (up to 50 lbs), standing for long periods of time, and working in hot/cold environments.
Requirements
- 1-3 years of retail experience.
- Leadership experience is an asset.
- Food Safe Certification.
- A post-secondary education in a business related field is an asset.
- Experience and/or knowledge with achieving sales targets and profitability.
- Experience and/or knowledge with executing merchandising plans and creating in-store displays to drive sales.
- Experience and/or knowledge with Human Resources (e.g. training, development, coaching and mentoring).
- Experience and/or knowledge with workforce planning and scheduling considerations.
- Experience and/or knowledge with health and safety policies, procedures, and safe work practices.
- Proficiency with computer applications.
- A leader that embodies and demonstrates our leadership competency model through communication, collaboration, initiative and emotional intelligence.
- An effective communicator, with interpersonal and relationship building skills.
- Proactive in taking initiative with an entrepreneurial mindset.
- Able to thrive in fast-paced, dynamic environment while meeting organizational goals.
- Detail-oriented and committed to high standards, consistently upholding department expectations and supporting operational excellence.
- Results-oriented with strong problem-solving and decision-making skills.
Skills
- Customer service
- Health and safety
- Food safety
- Merchandising
- Training
- Performance management
- Rewards and recognition
- Succession planning
- Financial reporting
- KPI analysis
- Sales growth strategies
- Customer loyalty
- Inventory management
- Computer applications
- Communication
- Interpersonal skills
- Relationship building
- Problem-solving
- Decision-making
Location
- Coquitlam, BC
Work Type
- Full-time
- 40 hours per week
Experience Level
- 1-3 years retail experience
- Leadership experience is an asset
Education Level
- Post-secondary education in a business related field is an asset
Salary/Compensations
- $54,080.00
Benefits
- Eligible to participate in the Retail Management Incentive Plan.
- Get paid every Friday!
- Exclusive team member offers and discounts.
- Benefits & pension eligibility.
- Wellness and team member assistance program.
- Educational reimbursement & scholarship opportunities.
- Opportunities to learn and grow.
About the Company
- With over 185 stores and nearly 22,000 team members, Save-On-Foods is Western Canada’s largest grocery retail company and a great place to grow your career.
- Committed to its core values of service, people, innovation, fun and integrity, Save-On-Foods is known for its World Class Team that goes the extra mile for its customers, team members, and communities.
- A division of Pattison Food Group Ltd., Save-On-Foods is B.C.’s Most Loved Brand and certified a Great Place to Work®.