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About the Role

The Product Owner is responsible for understanding the product vision, goals, and roadmap, translating business needs into prioritized requirements, and managing the team's backlog to deliver key outcomes. This role involves conducting business process analysis, needs assessments, and cost/benefit analyses to align with the IT roadmap.

Responsibilities

Continuously learn about the customer, their business needs, and the product's contribution to their desired outcomes.
Work with the Lead Product Owner and Product Management to communicate and reinforce the vision, goals, and product roadmap to the Agile team.
Engage in team discussions with sufficient business and technical knowledge of the product.
Collaborate with architecture, engineering, and quality assurance to ensure the right customer problem is solved.
Communicate with technical and business stakeholders to gather requirements and translate them into technical specifications.
Decompose and prioritize epics/features into user stories and define detailed test acceptance criteria.
Prioritize technology-driven and risk-remediation requirements to prevent technical debt and vulnerabilities.
Act as a subject matter expert representing the business and clarify questions from the agile team.
Support application development with enabler stories.
Determine if completed work meets success criteria and accept stories.
Assist in analyzing defects and enhancements for severity, priority, and validity.
Contribute to discussions on risks, dependencies, issues, and schedule updates.
Ensure agreement on actions to address dependencies between broader FRFS teams.
Present working software to stakeholders during team and system demos.
Prepare product proposals and messaging for product forums and present to governance forums.
Utilize data and feedback for informed decision-making and continuous product improvement.
Monitor product-specific OKRs and manage targets with stakeholders.
Contribute to the advancement of role responsibilities, identifying and sharing process improvements.
Promote Agile behaviors within business, technology, and across FRFS.

Requirements

Bachelor’s degree in computer science, information technology or any technical related field, or equivalent work experience.
Typically requires a minimum of 7-10 years of related experience.
Ability to bridge the business/IT divide, establishing rapport and gaining understanding.
Strong understanding of business requirement development and analysis, including use cases, functional specifications, and user interface specifications.
Effective problem solver with the ability to identify challenges, brainstorm ideas, and collaborate with cross-functional teams.
Ability to work independently with minimal oversight and manage multiple deliverables simultaneously.
Ability to take ownership of issue resolution and completion of high-quality deliverables.
Strong teamwork, leadership, critical thinking, multitasking, and time management skills in a highly matrixed organization.
Ability to develop deep subject matter expertise for specific products and their ecosystem.
Ability to understand and resolve blockers and delivery risks quickly within their product scope.
Ability to understand competing priorities, articulate options, and influence resolution across product sets and payment interdependencies.
Excellent written and verbal communication skills, with the ability to articulate ideas clearly to technical and non-technical audiences.
Certified Product Owner in Scrum or SAFe, preferably Advanced level, and recent JIRA experience are highly desirable.
Background in financial services industry with web applications in a cloud environment.

Skills

Agile
Scrum
SAFe
JIRA
Business requirement development
Analysis
Use cases
Functional specifications
User interface specifications
Problem solving
Collaboration
Teamwork
Leadership
Critical thinking
Multitasking
Time management
Subject matter expertise
Risk management
Communication (written and verbal)

Location

Onsite

Work Type

Full-time
Onsite

Experience Level

7-10 years of related experience

Education Level

Bachelor’s degree in computer science, information technology or any technical related field, or equivalent work experience.

About the Company

Federal Reserve Financial Services (FRFS) delivers a suite of payments services to financial institutions via FedLine® Solutions, Fedwire® Funds and Securities, the National Settlement Service (NSS), FedCash®, FedACH®, Check Services, and the FedNow® Service.
FRFS operates as a fully integrated organization with groups dedicated to customer experience, operations, technology, product and customer/industry management, enterprise services, payments system improvement, and one focused on the ongoing growth and development of the FedNow instant payment service.
Our strategy defines our future direction, seeking to offer a fully integrated product suite that provides speed, resilience, and choice in meeting the payments needs of FRFS customers across the United States.
Through our Enterprise structure, we strive to meet the needs of the marketplace for new products and services with speed and agility, seek to provide a robust and unified customer experience, and work to create career growth opportunities for FRFS staff.
The FRFS Enterprise operates with a customer-first mindset, comprised of team members seeking to do the best work of their careers in pursuit of our important central bank mission.

Equal Opportunity

The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.