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About the Role
Convert qualified inbound leads from business owners actively looking to switch telecommunications contracts. Focus on guiding customers through options, building trust, and closing deals.
Responsibilities
- Receive and close warm, qualified leads from web sales team in real time.
- Understand customer needs and match them with tailored telecommunications solutions.
- Search, present, and recommend the most suitable energy contracts available.
- Build strong customer relationships, acting as their trusted energy advisor.
- Follow up at agreed times to maintain engagement and move deals forward.
- Meet and exceed sales targets – daily, weekly, and monthly KPIs.
- Cross-sell into additional services such as broadband, water, and insurance.
- Contribute to a positive, high-performing team culture on our award-winning sales floor.
Requirements
- 2+ years of connectivity experience.
- Target-driven, self-motivated, and eager to beat goals.
- A consultative, value-first approach to selling – not pushy, but persuasive.
- Skilled in negotiation, pitching, and overcoming objections.
- Excellent communication skills – verbal, written, and listening.
- Able to build rapport with people from all backgrounds and industries.
- Resilient, confident, and able to perform under pressure.
- Reliable, punctual, and fully engaged.
- A team player who thrives in a lively, energetic environment.
- Open to feedback, coaching, and ongoing personal development.
Skills
- Negotiation
- Pitching
- Overcoming objections
- Communication (verbal, written, listening)
- Building rapport
Location
- London (Liverpool Street)
Work Type
- Full-time
Experience Level
- 2+ years
Benefits
- Private healthcare cover
- Employee Assistance Programme (including virtual GP service, priority physio & talking therapies)
- Eyecare scheme
- 25 days annual leave, increasing with tenure
- 1 paid family & religious day of leave per year (post-probation)
- 1 paid charity volunteering day per year
- Option to buy/sell up to an additional 3 days leave per year
- Enhanced maternity, paternity or shared parental leave
- 2 days off for wedding upon joining
- Up to 5 days off for wedding after 2 years' service
- Auto-enrolled salary sacrifices pension scheme
- Life assurance
- Season ticket Loans
- Salary advances
- Loans to buy/rent a home (based on tenure)
- Cycle to work scheme
- Highflyers incentive
- Company summer & Christmas party celebrations
- Business and local zone awards and recognition
- Long service awards
About the Company
- Bionic aims to make it radically easier for business owners to sort their business essentials using world-class human service, smart technology, and data.
- The tech-enabled experts help match business owners with the best deals for their energy, connectivity, insurance & finance.
- Bionic creates a one-stop-shop for all business essentials with the purpose to ‘earn the lifetime loyalty of British businesses’.
- Partners with leading price comparison websites including Compare the Market, MoneySuperMarket, Uswitch for Business, and Confused.com.
- Has over 560 colleagues across three office locations and four businesses: Bionic - London, Bionic Outbound – Luton, Think Business Loans – Chelmsford, and Smart – Field based agents.
- Offers a high energy work environment with passionate people and hubs of collaboration.