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About the Role
As a Vacation Sales Ambassador at Hilton Grand Vacations, you will promote and sell elite vacation packages to guests inside Hilton branded Hotels, playing a crucial role in the company's success. The role offers a competitive earnings package with an income potential of $95K and above, with top performers averaging over $120K in 2025.
Responsibilities
- Provide guest services to resort guests and visitors.
- Engage with potential customers to determine their vacation needs and preferences.
- Deliver persuasive sales presentations to showcase the benefits of our vacation packages.
- Provide concierge service by recommending dining and attractions while promoting Hilton Grand Vacations through an offer of a highly discounted vacation package to one of our destinations.
- Build and maintain relationships with customers to ensure outstanding customer service.
- Efficiently implement Hilton Grand Vacations' sales techniques to achieve sales targets.
- Collaborate with team members to exchange effective strategies and foster collective achievements.
Requirements
- Enjoy interacting with guests and have an eagerness for upward mobility.
- Dedication to provide elite customer service.
- Previous sales experience, preferably in a commission-based role.
- Effective communication and teamwork abilities.
- Self-motivated with a competitive spirit.
- Demonstrated capability to succeed in a fast-paced and goal-oriented work environment.
- Excellent problem-solving and negotiation skills.
- Ability to work a flexible schedule including nights, weekends, and holidays.
- At least one year hospitality and/or customer service experience.
- Proficient in all Microsoft Office applications.
- High School Diploma or equivalent experience or GED.
Skills
- Sales
- Customer Service
- Communication
- Teamwork
- Problem-solving
- Negotiation
- Microsoft Office
Location
- Onsite
Work Type
- Full-time
Experience Level
- 1+ year hospitality and/or customer service experience
Education Level
- High School Diploma or equivalent
Salary/Compensations
- $95,000+
- $120,000+ (top performers)
About the Company
- Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth.
- Hilton Grand Vacations develops, markets, and operates a system of brand-name, high-quality vacation ownership resorts in highly desirable vacation destinations.
- The company also runs and operates two innovative club membership programs: Hilton Grand Vacations Club® and The Hilton Club®, providing exclusive exchange, leisure travel, and reservation services for more than 250,000 Club Members.
- The foundation of our culture is about creating memorable experiences and making a positive impact within our industry and the communities in which we live and work.