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About the Role
As the Front Desk Associate, you will be the first point of contact for our customers, greeting them, directing them, answering calls, and maintaining the front desk area. The ideal candidate has a cheerful disposition, excellent communication and computer skills, and is capable of multitasking. If you’re a “people person” with a passion for health and fitness, we want to hear from you!
Responsibilities
- Welcome guests and prospective members
- Provide tours for prospective members
- Respond to inquiries in person and over the phone
- Maintain a clean and organized lobby and front desk area
- Accurately record client information and accept payments
- Schedule fitness assessments with new member signups
- Ensure gym rules and systems are followed
Requirements
- Bilingual preferred (Spanish)
- Friendly and professional disposition
- A passion for health and fitness
- One or more years of customer service, receptionist, or front desk experience is preferred
- Excellent communication skills, both verbal and written
- Strong work ethic
- Familiar with computers, spreadsheets, and scheduling software
- Ability to multi-task and thrive in a fast-paced environment
Skills
- Communication skills
- Computer skills
- Spreadsheet software
- Scheduling software
- Multitasking
Experience Level
- 1+ years of customer service, receptionist, or front desk experience preferred