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About the Role
Engage customers on the sales floor, understand their vehicle needs, and recommend aftermarket products. Drive sales through suggestive selling and product knowledge, while building lasting customer relationships and growing income.
Responsibilities
- Engage customers on the sales floor and build relationships to understand their vehicle needs and recommend the right aftermarket products.
- Drive sales by utilizing suggestive selling techniques and product knowledge to promote and sell additional parts and services.
- Inform and assist customers with questions and inquiries while communicating monthly sales and promotions.
- Build long-term customer relationships that drive repeat business, referrals, and brand loyalty.
- Contribute to inventory control and shrinkage reduction by thoroughly organizing, monitoring, and displaying parts and products.
- Continuously improve product knowledge, sales skills, and operational efficiency.
- Understand and adhere to all company policies, procedures, safety, and environmental rules.
- Maintain store cleanliness and appearance to uphold a safe and secure work environment.
- Work with your team to provide excellent customer service.
- Meet or exceed monthly sales goals for merchandise, labor, and warranty products.
Requirements
- Knowledge of automotive parts, accessories, trucks, Jeeps, off-road vehicles, wheel and tire applications, or aftermarket products preferred.
- Sales experience with strong customer engagement and relationship building skills.
- Comfort using computers and willingness to learn parts databases and point-of-sale systems.
- Ability to lift up to 50 lbs., and team lift up to 100 lbs.
- Ability to communicate professionally and clearly with both internal and external parties.
- Ability to read and comprehend written instructions and work orders.
- Must be able to work scheduled store hours at the assigned location.
- Passion for trucks, Jeeps, off-road vehicles, or automotive customization preferred.
- Candidates with retail sales, customer service, dealership, tire shop, powersports, or related experience are encouraged to apply.
- Employment is contingent upon successful completion of a background check.
Skills
- Sales
- Customer Engagement
- Relationship Building
- Computer Proficiency
- Parts Databases
- Point-of-Sale Systems
- Communication
- Inventory Control
- Product Knowledge
Location
- Austin, TX
Work Type
- Full Time
- Onsite
Experience Level
- Sales experience
- Retail sales experience
- Customer service experience
- Dealership experience
- Tire shop experience
- Powersports experience
Salary/Compensations
- $18.00 - $42.00 Hourly
- $38,000–$88,000 annually, including base pay and commission
Benefits
- Medical
- Dental
- Vision
- 401(k)
- Paid Time Off
- Paid Holidays
- Employee Discounts
- Career Growth Opportunities
About the Company
- 4 Wheel Parts (4WP) and Off Road Warehouse (ORW) are looking for energetic, customer-focused Sales Associates to join our team.
- We provide training for motivated individuals who are eager to learn.
- ORW | 4WP is an Equal Opportunity Employer committed to providing reasonable accommodations.
- We participate in E-Verify.
Equal Opportunity
- ORW | 4WP is an Equal Opportunity Employer committed to providing reasonable accommodations.