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About the Role
Guardian Life is seeking a Senior AI Transformation Lead to drive execution of high-impact AI initiatives across the Financial Protection, Retirement Solutions (FPRS) and Client Wealth Management (CSWM) businesses. This individual will own end-to-end delivery of AI-enabled products focused on our highest-value processes—such as underwriting, claims and servicing, advisor productivity, and operations automation—to accelerate growth, improve efficiency, and enhance customer experience. This position sits at the intersection of business strategy, product management, and AI execution, translating enterprise AI strategy into tangible solutions. Success requires operating with urgency, navigating ambiguity, and delivering measurable outcomes in an environment that blends startup pace with enterprise complexity. This role reports to the Head of AI Strategy & Transformation and is a senior individual contributor position with significant visibility across executive leadership.
Responsibilities
- Own end-to-end delivery of AI-enabled products, from opportunity identification through deployment and scaling
- Translate strategic priorities into product roadmaps with clear, measurable business outcomes
- Drive execution across cross-functional teams (data science, engineering, operations, and business)
- Lead design and delivery of AI/GenAI solutions, including automation, human-in-the-loop workflows, and digital experiences
- Partner with data science and AI teams to develop, deploy, and scale models in alignment with enterprise data and AI standards
- Define end-to-end data requirements and product workflows aligned to value stream goals
- Manage dependencies, risks, and cross-team coordination to ensure on-time delivery
- Partner with business and Value Stream Leaders to define business value, redesign processes, and enable adoption through effective communication and outreach
- Continuously improve business processes using data, AI, and automation
- Define and track product OKRs aligned to value stream objectives
- Build business cases and own value realization post-launch
- Influence stakeholders and drive alignment without direct authority
- Lead change management and ensure organizational readiness to support successful adoption
Requirements
- Bachelor’s degree or equivalent work experience
- A minimum of 10 years of experience in product management or a related field
- Proven experience in defining and driving product roadmaps, integrating customer research, and ensuring compliance with data/AI standards
- Strong knowledge of product journey mapping, business process improvement, and OKR management.
- Experience working with cross-functional teams and managing complex projects
- Excellent communication and teamwork skills with the ability to influence others and work effectively
- Ability to manage multiple tasks and meet deadlines
Skills
- Continuous Improvement Management
- Objectives and Key Results
- Product Road Map
- Product Vision
- User Research
Location
- New York City (Hudson Yards)
Work Type
- 3+ days onsite
Experience Level
- 10+ years of experience
- Senior
Education Level
- Bachelor’s degree or equivalent work experience
Salary/Compensations
- $152,290.00 - $250,195.00
Benefits
- Support and flexibility to achieve professional and personal goals
- Skill-building opportunities
- Leadership development opportunities
- Philanthropic opportunities
- Opportunities to build communities and grow your career
- Diverse colleagues with high ethical standards
- Contemporary, supportive, flexible, and inclusive benefits and resources
About the Company
- At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals.
- Inspire Well-Being
- As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues.
- Explore our company benefits at www.guardianlife.com/careers/corporate/benefits.
- Benefits apply to full-time eligible employees.
- Interns are not eligible for most Company benefits.
Equal Opportunity
- Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.
- Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.
- Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship.
- If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MyHR@glic.com.
- Guardian Life is not currently or in the foreseeable future sponsoring employment-based visas (e.g., such as an H-1B). In order to be a successful applicant, you must be legally authorized to work in the United States, without the need for employer sponsorship/support now or at any time in the future.
- As part of Guardian’s job application process, Guardian may use artificial intelligence tools (“AI Tools") to automate the sorting and filtering of information provided by applicants as part of its preliminary screening.
- This preliminary screening may be used to help identify applicant materials and resumes relative to their indication that the applicant meets the requirements for the specific job for which they are applying, as specified in the listing posted on Guardian’s jobs website (Careers at Guardian at https://www.guardianlife.com/careers).
- At Guardian, we do not use AI Tools to substantially assist or replace human judgment or discretionary decision making in our hiring process. All hiring decisions will be made by Guardian colleagues.
- Please be aware that if you apply for a specific position with Guardian, you will have the choice of opting out of Guardian’s use of AI Tools during the job application process.
- If you would like to request an alternative process that does not utilize AI Tools or would like to request a reasonable accommodation, within ten business days of your position application, you must email your request to MyHR@glic.com, making sure to provide your name and job requisition identification number.
- Guardian will retain your applicant materials and resume and all information therefrom in accordance with Guardian’s document retention policy, a copy of which you may request via MyHR@glic.com.
- Additionally, at applicable times, Guardian will make public the most recent bias audit results for such AI tools, which may be found here.
- Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.