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About the Role
The Security Officer II is responsible for maintaining a secure and protective environment at the Austin State Supported Living Center by observing and taking action and reporting incidents or security violations involving the residents and initiating emergency response as appropriate. Monitors alarms and surveillance cameras, patrols the buildings and grounds, checks badges or proper identification at facility gate/entrance, and handles after-hours emergency calls that would enhance the safety of facility residents, employees, and visitors.
Responsibilities
- Monitors surveillance cameras for unauthorized persons, fires, and unusual occurrences.
- Reports emergencies immediately upon discovery.
- Reports abuse, neglect and/or exploitation allegations through proper channels if suspected.
- Conducts routine patrol of buildings and grounds.
- Responds to all fire alarms and investigates the cause.
- Assists with fire drills and other proactive life safety checks.
- Handles the dissemination and coordination of emergency responses and information.
- Notifies facility management and law enforcement if appropriate.
- Assists in the apprehension of suspects where reasonably possible.
- Prepares timely and accurate documentation relative to emergencies and/or security violations.
- Evaluates and makes recommendations for changes to security regulations.
- Trains, coaches, and mentors new security officers as needed.
- Attends and participates in all mandatory training.
- Actively participates and/or serves in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation.
- Performs monthly fire extinguisher inspections in all buildings.
- Identifies unfamiliar persons on campus and within the homes/buildings.
- Ensures appropriate lighting for safety.
- May train other security officers.
- Works at a facility serving individuals who have complex needs and who may exhibit aggressive and/or self-injurious behaviors.
Requirements
- Must possess valid Texas driver’s license or obtain it no later than 90 days after hire date.
- Applicants with an out-of-state driver’s license must provide an original certified driving record.
- Eligible driving record required based on HHSC Fleet Management policy.
- Must pass a fingerprint criminal background check.
- Must pass a pre-employment drug screen.
- Must pass registry checks including the Client Abuse/Neglect Reporting System (CANRS), Nurse Aide, Medication Aide and Employee Misconduct and HHS List of Excluded Individuals/ Entities (LEIE).
- Males between the ages of 18 – 25 must be registered with the Selective Service.
- All State Supported Living Center Employees are subject to Random Drug Testing.
- Must be willing to work weekends and holidays.
- All applicants must be at least 18 years of age.
- Applicants selected for hire may be required to pass background and other due diligence checks.
Skills
- Knowledge of building or premises security.
- Knowledge of use of surveillance equipment.
- Knowledge of rules and regulations pertaining to building admissions and exits.
- Knowledge of alarm devices.
- Skill in oral and written communication.
- Skill in writing incident and other investigative reports.
- Ability to communicate with potentially aggressive residents, visitors, and employees.
- Ability to patrol grounds, detect danger, and take appropriate action.
- Physical ability to walk extensively, run occasionally, and assist in restraining during an emergency.
- Ability to drive a state-vehicle.
- Ability to prepare concise reports.
- Ability to train others.
- Ability to remain calm, reasonable, and react quickly in an emergency situation.
- Skill in defusing potentially difficult situations.
- Skill in monitoring and assessing situations and determining appropriate response.
- Knowledge of basic traffic and parking regulations.
Location
- Austin State Supported Living Center
- AUSTIN
Work Type
- Full time
- Regular
Experience Level
- High school diploma, GED, or 12 months of work experience is required.
- Work experience in security, law enforcement, or military is preferred.
- Work experience with people with intellectual or developmental disabilities or mental health issues is preferred.
Education Level
- High school diploma, GED, or 12 months of work experience is required.
Salary/Compensations
- $3,446.25 - $4,365.66 Monthly
Benefits
- 100% paid employee health insurance for full-time eligible employees
- Defined benefit pension plan
- Generous time off benefits
- Numerous opportunities for career advancement
About the Company
- Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans.
- At HHSC, your contributions matter, and we support you at each stage of your life and work journey.
- The state supported living centers serve people with intellectual and developmental disabilities who are medically fragile or who have behavioral problems.
- The centers provide campus-based direct services and supports at 13 centers located throughout the state.
Equal Opportunity
- In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability.